Senior Manager of Inside Sales

World's Finest® Chocolate; Illinois; Remote; USD 131,000 - 145,000; Full time

Benefits offered by this job

Annual Bonus: 15%

Full medical, dental, and vision insurance

401k Matching

HSA/FSA & Wellness Programs

Tuition Reimbursement

LifeLock Identity Theft Protection

Job summary

A leading chocolate manufacturer is seeking a Senior Manager of Inside Sales to energize a remote sales team and drive growth. This role requires a proven sales leader with extensive experience in virtual sales and team development. The successful candidate will oversee the inside sales channel, implement strategic initiatives, and meet a $15MM revenue target in the first year. Competitive salary and benefits offered.

Qualifications

• 10+ years of sales leadership experience.
• 5+ years in a Senior Manager role leading inside sales.
• Proven success in remote/inside sales.

Responsibilities

• Design and execute inside sales strategies.
• Build a remote sales playbook.
• Monitor inside sales performance metrics.

Skills

Sales leadership

Virtual selling models

Communication skills

Organizational skills

Coaching

Job description

World's Finest® Chocolate provided pay range

This range is provided by World's Finest® Chocolate. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$131,000.00/yr - $145,000.00/yr

Senior Manager of Inside Sales – $15MM Growth Target | Build & Lead a World-Class Virtual Sales Team

Are you an experienced inside sales leader ready to re‑energize a remote team and drive explosive growth? Join World’s Finest Chocolate to lead our inside sales channel and shape the future of virtual fundraising.

Senior Manager of Inside Sales – Fundraising

Organized Driver | Virtual Sales Innovator | Builder of High‑Performance Team

About World’s Finest Chocolate

World’s Finest Chocolate does more than make delicious chocolate. Since 1949, we’ve helped our fundraising customers raise over $4.7 billion! These funds are used to buy playgrounds, pay for reading specialists, purchase musical instruments, fund field trips, and more. Our employees work as a team to support our company’s mission: To Deliver Extraordinary Value with Fun & Purpose.

Position Overview

We are seeking a Senior Manager of Inside Sales – Fundraising to lead, energize, and transform our remote inside sales channel. This leader will oversee Inside Sales Managers, who in turn will manage and develop Inside Sales Representatives. The Senior Manager will be accountable for revitalizing a team that has plateaued, by introducing new systems, playbooks, and leadership practices that drive measurable performance improvements.

The ideal candidate will be a highly organized, metrics‑driven driver with a proven track record of leading remote/inside sales organizations to sustained success. This person will innovate virtual fundraising strategies, strengthen market penetration in underdeveloped territories, and build scalable systems that accelerate revenue growth.

This role carries a $15 MM revenue goal in year one, with a plan for aggressive expansion in subsequent years.

Key Responsibilities

Strategic Leadership & Growth

• Design and execute inside sales strategies that align with company growth goal.
• Build and refine a remote sales playbook designed for virtual fundraising success.
• Identify opportunities to penetrate underserved markets and expand brand awareness through innovative outreach.
• Establish, monitor, and continuously improve key inside sales performance metrics (conversion rates, call volumes, close rates, retention).
• Leverage systems and infrastructure to streamline workflows, optimize pipelines, and track results.
• Implement sales contests, promotions, and recognition programs tailored to remote selling environment.
• Contribute to sales forecasting accuracy by delivering timely and reliable performance data, pipeline updates, and insights that support senior leadership in revenue planning.
• May provide regular performance reporting to senior leadership, summarizing sales trends, KPI results, and actionable insights drawn from dashboards and pipeline data.
• Hire, train, and coach Inside Sales Managers to ensure their teams achieve and exceed targets.
• Partner with Training & Development to create impactful onboarding and ongoing learning programs tailored to remote sales.
• Assess team performance quickly, making decisive changes to improve capability, engagement, and productivity.

Operational Excellence & Innovation

• Recommend and implement systems, tools, and technology that improve inside sales effectiveness.
• Introduce scalable processes and reporting infrastructure to ensure transparency and accountability.
• Collaborate cross‑functionally with Marketing, Operations, and Finance to ensure alignment on lead generation, campaigns, and goals.
• Ensure effective use of Salesforce across the Inside Sales organization by establishing clear data‑entry standards, training managers and representatives, and monitoring compliance to maintain accurate, actionable sales pipeline reporting.

Qualifications

• 10+ years of sales leadership, with at least 5 years in a Senior Manager‑level role leading inside sales team.
• Proven success leading remote/inside sales organizations to high performance and revenue growth.
• Strong expertise in virtual selling models, sales technology, and pipeline management.
• Experience in assessing teams, making quick decisions, and implementing structural improvements.
• Excellent communication, coaching, and organizational skills with a hands‑on leadership style.

Personal Attributes

• Highly organized and process‑driven leader with a sharp focus on execution.
• Competitive driver who thrives in high‑performance, metrics‑oriented environment.
• Inspiring coach and mentor capable of transforming teams through leadership and accountability.
• Persistent, resilient, and action‑oriented, with a passion for growth and innovation.
• Comfortable navigating competitive markets and building brand presence in underpenetrated areas.

Compensation & Benefits

• Competitive base salary $131,000.00-$145,00.00
• Annual Bonus: 15% of base salary (based on company and individual performance)
• Full medical, dental, and vision insurance
• 401k Matching
• HSA/FSA & Wellness Programs
• Life & Disability Insurance (STD/LTD)
• Tuition Reimbursement
• LifeLock Identity Theft Protection

Performance Measures

• Revenue Growth: Deliver $15MM in year one, with a clear path to future expansion.
• KPI Improvements: Increased conversion rates, call‑to‑close ratios, and retention.
• Process & System: Upgrades: Implementation of effective infrastructure and reporting tools.
• Team Capability: Improved coaching effectiveness, skill development, and engagement.
• Market Share: Expansion into underserved territories through effective remote sales practices.

Reporting Relationship

Reports to: Senior Senior Manager of Channel Sales

Location

This is a remote leadership role. The Senior Manager will manage a geographically distributed team and must be skilled at driving accountability, performance, and culture in a virtual environment. Regular travel will be required for leadership meetings, training sessions, and periodic in‑person collaboration at World’s Finest Chocolate’s Chicago headquarters.

Equal Opportunity Employer

World’s Finest Chocolate is committed to building a diverse and inclusive workplace. We celebrate diversity and prohibit discrimination of any kind, ensuring a respectful and supportive environment for all employees.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales, Business Development, and General Business

Industries

Food and Beverage Manufacturing and Fundraising