Senior Manager, Microsoft Technology Account Lead, Healthcare

1026 Avanade Inc. Company; Chicago (IL); Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

Avanade seeks a Microsoft Technology Account Lead to build trusted client relationships with Accenture, Microsoft stakeholders, and clients, while leading sales, delivery, and satisfaction for Microsoft-focused work. You will partner with Accenture leadership to own and execute plans for strategic growth on the Microsoft platform.

You will lead Microsoft strategy across accounts, champion AI/innovation, and expand the Microsoft footprint by delivering tailored solutions with cross-functional

Qualifications

• 10+ years of customer management and/or enterprise sales experience within healthcare consulting.
• Demonstrated success in leading a multidisciplinary team to configure and deliver Microsoft solutions.
• Familiarity with Microsoft technology stack; foundational or higher-level Microsoft certifications strongly preferred.
• 10+ years of experience working with relevant industry verticals and articulating Microsoft differentiation in relation to other cloud providers.

Responsabilités

• Account Management: be the Microsoft advisor and go-to contact for clients and Accenture leadership.
• Lead cross-functional teams to design complex Microsoft solutions aligned to client strategy.
• Oversee pricing, contracts, and risk in response to RFPs and bid solicitations.
• Drive account growth by expanding the Microsoft footprint with additional products and services.
• Develop and execute renewal strategies tailored to client type to ensure retention.

Connaissances

Customer management

Enterprise sales

Leadership

Microsoft stack

Microsoft certifications

Outils

Microsoft stack

Description du poste

Come join us The Microsoft Technology Account Lead (MTAL) is responsible for building trusted client account relationships with Accenture and Microsoft stakeholders as well as clients themselves, whilst leading sales, revenue, delivery, and client satisfaction for Microsoft focused deliverables. As the Microsoft lead, the MTAL will work closely with Accenture Account Leadership to create, own, execute and maintain the plan for strategic business growth on the Microsoft platform across one or more accounts within a client industry sector.

What you'll do

Account Management Work as a key Microsoft advisor and go-to-contact for clients and Accenture Account Leadership. Builds and manages Microsoft relationships with client C-suite at one or more priority accounts. Manage key, strategic client relationships either personally or through a medium to large account team. Develop and implement a relationship management plan for strategic, complex existing accounts to build key relationships at decision making levels. Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements. Develop prescribed solutions and generate new opportunities by maintaining relationships with partner organizations to ensure smooth integration or a successful alliance execution.

Account Leadership

Lead the development and implementation of a Microsoft strategy to ensure that intended business benefits are realized and tracked within and across client account(s). Champion a Microsoft AI and innovation stream within the overall Accenture account plan, ensuring the right resources are in place to execute the strategy.

Selling

Act as a Trusted Advisor: Build credibility through deep Microsoft product knowledge and consulting expertise to originate and expand a portfolio of Microsoft work.

Lead Solution Configuration

Direct cross-functional teams to design complex, tailored Microsoft solutions—including products, services, and contractual terms— that align with the customer’s mid- to long-term strategic needs.

Manage Bid Responses

Oversee the development of pricing strategies, contract terms, and risk controls in response to RFPs, tenders, and bid solicitations.

Drive Account Growth

Proactively identify opportunities to expand the customer’s Microsoft footprint by introducing additional products and services that enhance business value.

Develop and Execute Renewal Strategy

Craft and implement renewal strategies tailored to customer type, focusing on key service elements to ensure retention and long-term engagement.

Key Performance Indicators

Client Experience Overall & thought leadership / inspiration Account Growth Account Sales & Revenue Growth - both AMBG and Avanade Account level CCI (Sold & Delivered) Personal Chargeability (30%) .

Skills and Experience

Education and/or experience in the relevant field/business 10+ years of customer management and/or enterprise sales experience within the Healthcare consulting industry; Demonstrated success in managing strategic client relationships and driving growth in a service-based sales environment. 10+ years of validated ability to lead a multidisciplinary team in configuring and delivering complex Microsoft solutions aligned to client strategy. Familiarity with Microsoft technology stack; foundational or higher-level Microsoft certifications strongly preferred. 10+ years of experience working with the required Industry verticals and an ability to articulate Microsoft’s specific differentiation story within those industries in relation to at least one of the other major cloud providers.

About You

Supports efforts to build customer satisfaction, loyalty, and commitment, and secures organizational resources to do so. Is a strong big-picture thinker; makes frequent, clear references to the organization’s vision and strategy and the efforts required to drive them forward. Shows a strong commitment to identifying all relevant issues and making decisions that maximize outcomes for all key stakeholders . At Avanade, we advance the world through the power of people and Microsoft. Join us to shape your skills and the future with bold ideas and innovative solutions. Our partnership with Microsoft and Accenture empowers you to unlock your full potential. Working at Avanade offers the chance to build a career path that suits your skills and interests and the freedom to be your authentic self. We are committed to your growth, well-being, and success. This is where passion meets opportunity, technology meets humanity, and every challenge is a chance to make a genuine impact on colleagues, clients, and communities. Together, we do what matters.