Microsoft Technology Account Lead - Consumer Goods

1026 Avanade Inc. Company; Seattle (WA); Remote; USD 170,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision

401(k) plan

Paid time off

Job summary

Avanade is hiring a Microsoft Technology Account Lead to build trusted relationships with Accenture, Microsoft stakeholders, and clients while leading sales, delivery, and satisfaction for Microsoft-focused deliverables.

The role requires managing strategic relationships, guiding multi-disciplinary teams, and driving growth across Microsoft products and services within key accounts across the US.

Qualifications

• 7+ years of customer management and/or enterprise sales experience.
• Experience leading multidisciplinary teams in delivering Microsoft solutions.
• Familiarity with Microsoft technology stack; foundational or higher-level Microsoft certifications strongly preferred.
• 5+ years of experience in required industry verticals and ability to articulate Microsoft's differentiation.

Responsibilities

• Own and manage Microsoft relationships with client C-suite and Accenture leadership.
• Lead development and execution of Microsoft strategy across accounts.
• Act as trusted advisor to originate and expand a portfolio of Microsoft work.
• Direct cross-functional teams to design complex Microsoft solutions.
• Oversee pricing, contract terms, and risk controls for bids and RFPs.
• Identify opportunities to expand Microsoft footprint and renewals.
• Craft renewal strategies tailored to customer type and service elements.

Skills

Relationship building

Strategic selling

Account management

Cross-functional leadership

Education

Microsoft certifications preferred

Tools

Microsoft stack knowledge

Job description

This role can be based in any US market where Avanade/Accenture has a market presence.

Summary

The Microsoft Technology Account Lead (MTAL) is responsible for building trusted client account relationships with Accenture and Microsoft stakeholders as well as clients themselves, whilst leading sales, revenue, delivery, and client satisfaction for Microsoft focused deliverables.

Key Accountabilities

• Account Management Work as a key Microsoft advisor and go-to-contact for clients and Accenture Account Leadership. Builds and manages Microsoft relationships with client C-suite at one or more priority accounts. Manage key, strategic client relationships either personally or through a medium to large account team. Develop and implement a relationship management plan for strategic, complex existing accounts to build key relationships at decision making levels. Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements. Develop prescribed solutions and generate new opportunities by maintaining relationships with partner organizations to ensure smooth integration or a successful alliance execution.
• Account Leadership Lead the development and implementation of a Microsoft strategy to ensure that intended business benefits are realized and tracked within and across client account(s). Champion a Microsoft AI and innovation stream within the overall Accenture account plan, ensuring the right resources are in place to execute the strategy.
• Selling Act as a Trusted Advisor: Build credibility through deep Microsoft product knowledge and consulting expertise to originate and expand a portfolio of Microsoft work.
• Lead Solution Configuration: Direct cross-functional teams to design complex, tailored Microsoft solutions - including products, services, and contractual terms that align with the customer’s mid- to long-term strategic needs.
• Manage Bid Responses: Oversee the development of pricing strategies, contract terms, and risk controls in response to RFPs, tenders, and bid solicitations.
• Drive Account Growth: Proactively identify opportunities to expand the customer’s Microsoft footprint by introducing additional products and services that enhance business value.
• Develop and Execute Renewal Strategy: Craft and implement renewal strategies tailored to customer type, focusing on key service elements to ensure retention and long-term engagement.

Experience & Education

Experience Education and/or experience in the Consumer Goods Industry 7+ years of customer management and/or enterprise sales experience; Demonstrated success in managing strategic client relationships and driving growth in a service-based sales environment.

7+ years of validated ability to lead a multidisciplinary team in configuring and delivering complex Microsoft solutions aligned to client strategy. Familiarity with Microsoft technology stack; foundational or higher-level Microsoft certifications strongly preferred. 5+ years of experience working with the required Industry verticals and an ability to articulate Microsoft's specific differentiation story within those industries in relation to at least one of the other major cloud providers.

Compensation

Compensation at Avanade varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Avanade provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 9/24/2026 and open for at least 30 days.

Avanade offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Avanade California - $175,000 - 200,000 Cleveland - $150,000 - 170,000 Colorado - $150,000 - 170,000 District of Columbia - $170,000 - 190,000 Illinois - $165,000 - 185,000 Maine - $150,000 - 170,000 Maryland - $170,000 - 190,000 Massachusetts - $170,000 - 190,000 Minnesota - $165,000 - 185,000 New York / New Jersey - $175,000 - 200,000 Virginia - $150,000 - 170,000 Washington - $170,000 - 190,000 .

Key Performance Indicators

Client Experience Overall & thought leadership / inspiration Account Growth Account Sales & Revenue Growth - both AMBG and Avanade Account level CCI (Sold & Delivered) Personal Chargeability (30%) Knowledge Supports efforts to build customer satisfaction, loyalty, and commitment, and secures organizational resources to do so. Is a strong big-picture thinker; makes frequent, clear references to the organization’s vision and strategy and the efforts required to drive them forward. Shows a strong commitment to identifying all relevant issues and making decisions that maximize outcomes for all key stakeholders.

Why Join Us

At Avanade, we advance the world through the power of people and Microsoft. Join us to shape your skills and the future with bold ideas and innovative solutions. Our partnership with Microsoft and Accenture empowers you to unlock your full potential. Working at Avanade offers the chance to build a career path that suits your skills and interests and the freedom to be your authentic self. We are committed to your growth, well-being, and success. This is where passion meets opportunity, technology meets humanity, and every challenge is a chance to make a genuine impact on colleagues, clients, and communities. Together, we do what matters.