Senior Manager Meetings & Events

Montage International; Big Sky (MT); On-site; USD 80,000 - 110,000; Full time

Job summary

Montage International seeks a Senior Manager of Meetings and Events at our Big Sky, Montana property to lead the planning and execution of group meetings, coordinate contracts, and maximize conference revenue.

You will oversee room blocks, meeting space, and F&B concessions, producing conference resumes and BEOs, while ensuring timely communications with hotel departments to support company goals and guest experiences.

Qualifications

• High school diploma or equivalent required.
• Experience in Event Management or Conference Services preferred.
• Knowledge of hotel operations and F&B a plus.

Responsibilities

• Maintain strong client relations and ensure conference specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.
• Monitor and manage room blocks and meeting space according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary.
• Review sales contracts including room blocks, cut-off dates, concessions and attrition clauses and validate with client via turnover letter. Monitor and enforce deadlines and release unused space when needed.
• Produce and distribute Conference Resume 7-10 days prior to first day of main group arrival and communicate any changes to hotel departments. Distribute BEOs for group and affiliates 6-12 days prior to events.
• Accurately forecast group food and beverage revenues for assigned groups and affiliate business within a 5% variance.
• Check sleeping room and suite block, special room concessions and rates as outlined in contract with group reservations agents, participate in site visits and plan meetings for upcoming groups.

Skills

Event Management

Conference Services

Client Relations

Budgets & Forecasting

Contract Review

Room Blocks

English Fluency

Food & Beverage Knowledge

Meeting Space Knowledge

Education

High school diploma or equivalent

Tools

Delphi

Opera

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Summary

The Senior Manager of Meetings and Events will be responsible for managing, coordinating, and executing group assignments turned over by the Sales Department. The focus of the role will be to monitor all contractual agreements pertaining to guest room blocks, meeting space, food and beverage and special concessions. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

Essential Functions

Major areas of responsibility/ management include, but are not limited to:

• Maintain strong client relations and ensure that conference specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.
• Monitor and manage room blocks and meeting space according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary.
• Review sales contracts as well as other important information, i.e., room block, cut-off date, special concessions and attrition clauses and validate with client via turnover letter. Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues.
• Produce and distribute Conference Resume 7-10 days prior to first day of main group arrival and communicate any changes and updated information to hotel departments. Distribute BEOs for group and affiliates 6-12 days prior to events.
• Accurately forecast group food and beverage revenues for assigned groups and affiliate business within a 5% variance.
• Check sleeping room and suite block, special room concessions and rates as outlined in contract with group reservations agents, as well as updating group reservations agents with any changes. Participate in site visits and plan meetings for upcoming groups and potential affiliate business.

Qualifications

• High school Degree or equivalent education
• 2 years previous experience in Event Management or Conference Services
• Luxury hotel experience strongly preferred
• Delphi and Opera experience
• Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items.
• Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up.
• Possess basic math skills and have the ability to accurately handle billing
• Ability to communicate clearly and speak, read, write and understand English eloquently
• Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur

Physical Requirements

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates; use of these senses will occur on a constant basis.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.