Senior Manager, Loyalty, CRM & Personalization Analytics

Experimentation Jobs; Newport Beach (CA); On-site; USD 150,000 - 190,000; Full time

Job description

Why Here?

Chipotle Mexican Grill cultivates a better world by serving responsibly sourced real food without artificial ingredients. The Loyalty, CRM & Personalization analytics team leads strategy, execution, and measurement across these areas. This high-visibility role sits at the center of Loyalty, Marketing, Digital, Product, Finance, and Data & Analytics to drive customer growth.

What Will You Do?

As a Senior Manager, Loyalty, CRM & Personalization Analytics at Chipotle, you will lead the analytics roadmap for loyalty, CRM, and personalization initiatives aligned to lifecycle growth. You will own measurement frameworks including customer cohorts, lifecycle analysis, and experimentation strategy with test design and incrementality. Additionally, you will coach a team of analysts while establishing standards for analytical quality, stakeholder engagement, and insight communication.