Senior Manager, Logistics Operations

Pride Mobility & Quantum Rehab; Duryea (Luzerne County); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Pride Mobility Products®/Quantum Rehab® seeks a seasoned Logistics Leader to oversee domestic transportation, import coordination, and cost optimization for US locations. You will lead a team, manage carrier relationships, and drive continuous improvement in a hybrid work setting.

Responsibilities include carrier negotiations, KPI tracking, and ensuring regulatory compliance, with a focus on safety and operational efficiency.

Qualifications

• Must be a team player, friendly, professional, detail-oriented, and honest.
• An open-minded critical thinker who rapidly develops creative solutions in challenging situations.
• Must have the ability to multi-task, problem-solve, and prioritize in a fast-paced working environment.
• Strong emotional intelligence and collaboration.
• Lead, coach, develop, and hold team members accountable for performance and results.
• Effectively communicate critical information to internal stakeholders and Senior Leadership.
• Relentless drive to achieve advancement and continuous improvement.
• Strong analytical skills.
• Excellent negotiation and project management skills.
• Excellent leadership and relationship building skills.
• Advanced working knowledge of Microsoft Office Word, Excel, and PowerPoint.
• Excellent presentation, verbal and written communication skills.

Responsibilities

• Manage domestic transportation incl. parcel, LTL, and truckload; coordinate ocean/air imports to US locations.
• Lead, coach, and develop logistics team members and set clear performance expectations.
• Serve as the primary contact with carriers and maintain relationships with freight forwarders, brokers, and vendors.
• Coordinate with international vendors and other departments to align inbound shipments with supply chain needs.
• Research transportation services and lead carrier sourcing, rate negotiations, and service-performance evaluations.
• Identify, quantify, and implement freight savings and cost-avoidance opportunities while maintaining service.
• Establish logistics goals and measure results using KPIs like costs, service levels, and transit times.
• Ensure compliance with US transport and Customs regulations, import documentation, and CTPAT.
• Use data, technology, and automation to improve transportation planning and reporting.
• Ensure safety rules are followed and report incidents promptly.
• Complete the Annual CTPAT Security Training.
• Focus on continuous improvement and demonstrate good business judgment.
• Collaborate with Pride departments to exceed expectations.
• Discretion to modify duties as necessary.

Skills

Team player

Critical thinker

Multi-tasking

Problem solving

Emotional intelligence

Collaboration

Leadership

Communication

Negotiation

Project management

Analytical skills

Office software

Presentation skills

Verbal communication

Written communication

Education

Associate degree in Supply Chain Management/Logistics/Business Admin

Bachelor’s degree in Supply Chain/Logistics/Business Admin

Tools

Microsoft Office

Job description

Hybrid: 4 days in office/1 day work-from-home

DESCRIPTION/JOB SUMMARY

To lead domestic logistics operations and coordinate imports from international vendors to our US locations, ensuring reliable, compliant, and cost-effective transportation while developing the team, driving continuous improvement, and identifying savings opportunities

RESPONSIBILITIES/DUTIES

• Manage domestic transportation across small parcel, LTL, and truckload, and coordinate ocean and air freight imports from international vendors to our US locations
• Lead, coach, and develop logistics team members, establish clear expectations, and hold employees accountable for performance and results
• Serve as the key contact with the carrier industry and maintain strong relationships with carriers, freight forwarders, booking agents, customs brokers, vendors, and other logistics partners
• Coordinate with international vendors, Inventory Control, Purchasing/Sourcing, and other departments to align inbound shipments and domestic transportation with supply chain needs and resolve shipment issues
• Research transportation services and lead carrier sourcing, annual rate and contract negotiations, and service-performance evaluations to secure reliable service and cost-effective rates for domestic shipments and imports to our US locations
• Identify, quantify, and implement freight savings and cost-avoidance opportunities while maintaining service and operational requirements
• Establish logistics goals and measure results using freight costs, service levels, capacity, transit times, claims, accessorial charges, and other key performance indicators
• Ensure domestic transportation and imports to our US locations comply with applicable US transportation and Customs regulations, import documentation requirements, and CTPAT standards
• Use data, technology, and automation to improve transportation planning, reporting, decision-making, and overall logistics performance
• Ensure all safety and security rules are strictly observed, and any accidents, incidents or injuries are promptly reported to management
• Complete the Annual CTPAT Security Training
• Focus on continuous improvement, and consistently demonstrate good business judgment
• Work effectively with all Pride departments to exceed internal and external expectations
• Pride retains the discretion to modify duties and/or assign other duties as necessary

REQUIRED SKILLS

Must be:

• A team player, friendly, professional, detail-oriented, and honest
• An open-minded critical thinker who rapidly develops creative solutions in challenging situations

Must have the ability to:

• Multi-task, problem-solve, and prioritize in a fast-paced working environment
• Strong emotional intelligence and collaboration
• Lead, coach, develop, and hold team members accountable for performance and results
• Effectively communicate critical information to internal stakeholders and Senior Leadership

Must have:

• Relentless drive to achieve advancement and continuous improvement
• Strong analytical skills
• Excellent negotiation and project management skills
• Excellent leadership and relationship building skills
• Advanced working knowledge of Microsoft Office Word, Excel, and PowerPoint
• Excellent presentation, verbal and written communication skills

PREFERRED SKILLS

• Strong working knowledge applying artificial intelligence (AI) tools in a business or analytical environment to improve analysis, reporting, automation, decision-making, or process efficiency preferred
• Working knowledge of Pride operating systems preferred

REQUIRED EXPERIENCE

• At least 7 years of experience managing transportation, distribution, supply chain, and/or logistics operations including but not limited to:
• Identifying and implementing cost-reduction, process-improvement, or operational-efficiency initiatives
• Managing domestic transportation operations, carrier relationships, and freight negotiations
• Managing imports from international vendors to US locations, including ocean and/or air freight, freight forwarders, customs brokers, and import documentation requirements
• At least 5 years of experience managing a team of at least 3 employees

PREFERRED EXPERIENCE

• Current or previous successful employment experience with Pride Mobility Products Corporation preferred

REQUIRED EDUCATION

• Associate’s degree in Supply Chain Management, Logistics, Business Administration, or a related field

PREFERRED EDUCATION

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field

REQUIRED QUALIFICATIONS

• Must be legally authorized to work in the United States without sponsorship now, or in the future

DETAILS

• This job description is not intended to be all-inclusive
• In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act.

Pride Mobility Products®/Quantum Rehab® is an Equal Opportunity employer All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law Pride Mobility Products®/Quantum Rehab® is an Affluent Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.

If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at 1-800-800-8586 x1250.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.