Distribution Center Supervisor - PA

Pride Mobility & Quantum Rehab; Old Forge (Lackawanna County); On-site; USD 52,000 - 78,000; Full time

Job summary

Pride Mobility Products®/Quantum Rehab® is seeking a warehouse supervisor to lead daily DC operations, drive safety and quality, and ensure timely fulfillment. You will oversee schedules, training, and process improvements while partnering with management to meet productivity goals.

The role requires 5+ years in warehousing/distribution, a strong safety focus, and proven leadership to coach staff and sustain Lean 5S practices across the facility.

Qualifications

• Must be a team player, friendly, professional, detail-oriented, and honest
• Must have the ability to multi-task, problem-solve, and prioritize in a fast-paced environment
• Guide, direct, and motivate staff
• Operate warehouse equipment including a vertical lift at heights up to 30 feet
• Cross train for multiple jobs in assigned areas
• Be flexible with working hours based on business needs

Responsibilities

• Supervise Distribution Center employees and daily operations to meet productivity, quality, safety, and customer service goals
• Assist with coordinating daily schedules, order flow, and distribution processes to optimize efficiency
• Monitor shipping, receiving, and inventory operations to meet goals and address issues
• Maintain a visible presence in the warehouse and address issues promptly
• Coordinate employee training and cross-training to maximize output
• Assist with development plans and standard work procedures aligned to goals
• Ensure safety, compliance with FDA/OSHA and Pride policies
• Identify and implement continuous improvement opportunities to reduce costs
• Operate powered industrial trucks and RF scanners as needed
• Organize warehouse areas and manage supplies and budget input

Skills

Team leadership

Communication

Safety focus

Forklift operation

Lean knowledge

Cross-training

Problem solving

Education

High School Diploma or GED

Tools

RF Scanners

WMS

Job description

Supervise Pride’s Distribution Center employees and daily operations to meet or exceed productivity, quality, safety, and customer service goals while supporting Management and maintaining compliance with organizational and regulatory requirements

RESPONSIBILITIES/DUTIES

• Assist with coordinating daily schedules, order flow, and distribution processes to optimize operational efficiency, output, and quality
• Assist with monitoring shipping, receiving, and inventory operations to meet established productivity, quality, and cost goals, and address or elevate issues as needed
• Assist with coordinating the scheduling of incoming containers, pickup of empty containers, and maintenance of storage container records in collaboration with Management
• Maintain a visible presence throughout the warehouse, monitor product flow, and promptly address issues as they arise
• Build and maintain positive working relationships with all employees
• Coordinate employee training and cross‑training, adjust daily personnel assignments to maximize output, and ensure employees follow established operational and organizational procedures
• Assist Management with employee development plans and the development or revision of Standard Work Procedures based on departmental goals and employee needs
• Ensure teams consistently prioritize customer service, quality, reliability, and timeliness
• Identify and implement continuous improvement opportunities that enhance performance and reduce costs
• Ensure daily operations are safe and effective and conduct regular audits of safety measures
• Keep work areas organized and clean, maintain clear aisles and walkways, and reinforce safe work practices
• Operate powered industrial trucks and RF scanners to load and unload finished goods from containers, trailers, and racked locations, and assist with general warehouse duties as needed
• Assist with monitoring daily staffing needs and recommend adjustments to Management based on workload, employee experience, and productivity goals
• Organize warehouse work areas and use available resources to optimize productivity and efficiency
• Assist with monitoring the use of departmental supplies and resources, control avoidable costs, and provide input to Management on expenditures and budget needs
• Recommend improvements to materials, equipment, tooling, products, and processes, and assist with implementing approved changes
• Communicate effectively with employees and all levels of management
• Assist with processing time‑off requests through the time management system while maintaining appropriate departmental staffing levels
• Ensure all personnel are current to any new and updated procedures in the Learning Management System (Litmos)
• Maintain compliance with Food & Drug Administration (FDA), Occupational Safety & Health Administration (OSHA), and Pride policies and procedures
• Reinforce Lean principles and Visual Factory practices, including 5S and visual controls
• Assist with maintaining required administrative records and documents for assigned areas of responsibility
• Assist Management with documenting and communicating objectives, positively impacting employee morale, motivating team members, conducting performance appraisals, addressing individual or group performance issues, and consistently enforcing company policies, procedures, best practices, and applicable law
• Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
• Complete the annual CTPAT Security Training
• Assign, train, and develop employees based on experience and departmental goals
• Assist with developing goals and objectives, and measuring outcomes to ensure goals are met
• Focus on continuous improvement, and consistently demonstrate good business judgment
• Work effectively with all Pride departments to exceed internal and external expectations
• Pride retains the discretion to modify duties and/or assign other duties as necessary

REQUIRED SKILLS

• Must be a team player, friendly, professional, detail-oriented, and honest
• Must have the ability to:
  • Multi-task, problem‑solve, and prioritize in a fast‑paced working environment
  • Guide, direct, and motivate staff
  • Operate all warehouse equipment, including a vertical lift at heights up to 30 feet
  • Be cross trained for multiple jobs within assigned work area(s)
  • Rely on experience and judgment to plan and accomplish goals
  • Be flexible with working hours based on business needs
  • Maintain a high standard of quality in workmanship
  • Read and interpret department paperwork (i.e. logs, daily workload reports)
  • Stand/walk/bend throughout workday
  • Work in a non-climate-controlled environment*
• *Warehouse environment has moderate forklift traffic, and is cool in the winter and hot in the summer
• Must have:
  • Relentless drive to achieve advancement and continuous improvement
  • Strong emotional intelligence and collaboration
  • Basic working knowledge of warehousing/distribution standard concepts, practices, and procedures
  • Basic working knowledge of Warehouse Management Systems (WMS)
  • Intermediate working knowledge of Microsoft Office Word, and Excel
  • Excellent verbal and written communication skills

PREFERRED SKILLS

• Strong working knowledge of warehousing/distribution standard concepts, practices, and procedures preferred
• Basic understanding of Lean principles, 5S, and visual controls preferred
• Basic working knowledge of Oracle preferred
• Ability to lift/push/pull up to 50 lbs. preferred

REQUIRED EXPERIENCE

• At least 5 years of production, warehouse, and/or distribution center experience, including safely operating various types of forklifts/industrial powered equipment and RF scanners
• At least 1 year of experience directing the work of other employees in a warehouse, distribution, or manufacturing environment as a Lead or Supervisor

PREFERRED EXPERIENCE

• At least 3 years of experience supervising at least 10 staff members preferred
• At least 1 year of experience supporting continuous improvement initiatives utilizing Lean principles, 5S, or Visual Factory practices preferred
• At least 1 year of experience supporting FDA, OSHA, CTPAT, and applicable safety and security requirements preferred
• Current or previous successful employment experience with Pride Mobility Products Corporation preferred

REQUIRED EDUCATION

• High School Diploma or GED

REQUIRED QUALIFICATIONS

• Must be legally authorized to work in the United States without sponsorship now, or in the future

DETAILS

• This job description is not intended to be all-inclusive
• This is a safety sensitive position
• In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act

Pride Mobility Products®/Quantum Rehab® is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law. Pride Mobility Products®/Quantum Rehab® is an Affi­rective Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.

If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at 1-800-800-8586 x1250.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.