Senior Manager: Lead, Develop & Drive Store Performance

Apple Inc.; Annapolis, Northern (MD, KY); Hybrid; USD 63,000 - 106,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement benefits

Discounted products and services

Tuition reimbursement

Job summary

Apple Inc. in Annapolis, MD, is seeking a Senior Manager to lead a high-performing Apple Retail team and drive performance against goals while delivering the best customer experience.

You will recruit, train, coach, and escalate with leaders to shape the store's vision, ensure inclusive leadership, and manage day-to-day operations to meet business priorities and customer service standards.

Qualifications

• 3+ years of leadership experience in retail, sales, or a related field.

Responsibilities

• Lead a team (including Managers) to achieve performance and developmental goals.
• Recruit, train, develop, and retain a diverse, high-performing team.
• Interact with team members and customers to deliver exceptional service and meet business priorities.
• Drive store performance by planning and executing the operational strategy of assigned areas and the entire store.
• Model inclusive leadership and protect confidential information.

Skills

Leadership

Team development

Customer service

Analytics

Communication

Hiring

Training

Job description

Apple Inc. in Annapolis, MD, is seeking a Senior Manager to lead a high-performing Apple Retail team and drive performance against goals while delivering the best customer experience.

You will recruit, train, coach, and escalate with leaders to shape the store's vision, ensure inclusive leadership, and manage day-to-day operations to meet business priorities and customer service standards.