Senior Manager, iCasino Operations

Bally; Providence (RI); On-site; USD 90,000 - 130,000; Full time

Job summary

Bally in Providence, RI seeks a results-driven product professional to drive content strategy across North American casino products, partnering with Commercial Content Unit and central Product teams. You will optimize performance, bonuses, and player experience to support revenue targets.

You will collaborate with Marketing, Acquisition, and VIP teams, ensuring aligned product development and promotional activity across the portfolio.

Qualifications

• 5+ years of casino gaming experience.
• Deep understanding of igaming products and bonuses (Slots, Live Dealer, Table Games).
• Proven experience working with provider Back Office tools.
• Commercially driven with a good understanding of P&L performance and levers.
• Passionate Product specialist with great industry experience.
• Excellent collaborator with drive to getting things done.
• Attention to detail with a strong focus on the Player experience.

Responsibilities

• Review commercial performance for all product categories to ensure revenue and profit targets are achieved
• Define and deliver against Content roadmaps, working in partnership with the Commercial Content Unit
• Outline opportunities with Central Product teams for Product development, in line with the Product strategy and business objectives for the North American commercial unit
• Champion the creation of Product focused Marketing activities with Acquisition and Retention teams to ensure that the Commercial objectives and performance of the business are optimized
• Report of content performance to key stakeholders on a frequent basis, including the review and optimisation of the Casino Lobby, of Branded and Exclusive content, Jackpot performance, Rewards utilisation and performance
• Track competitor game offerings, USPs, and promotions
• Liaise with Marketing and VIP on casino specific promotions and bonusing

Skills

Casino gaming exp

IGaming product knowledge

Back Office tools

P&L awareness

Product mindset

Collaboration

Attention to detail

Job description

• Review commercial performance for all product categories to ensure revenue and profit targets are achieved
• Define and deliver against Content roadmaps, working in partnership with the Commercial Content Unit
• Work with Central Product teams to outline opportunities and requirements for Product development, in line with the Product strategy and business objectives for the North American commercial unit
• Champion the creation of Product focused Marketing activities with Acquisition and Retention teams to ensure that the Commercial objectives and performance of the business are optimized
• Report of content performance to key stakeholders on a frequent basis, including the review and optimisation of the Casino Lobby, of Branded and Exclusive content, Jackpot performance, Rewards utilisation and performance
• Track competitor game offerings, USPs, and promotions
• Liaise with Marketing and VIP on casino specific promotions and bonusing

#LI-OP1

Qualifications

Experience

Preferred

5+ years of casino gaming experience

Deep understanding of igaming products and bonuses (Slots, Live Dealer, Table Games)

Proven experience working with provider Back Office tools

Commercially driven with a good understanding of P&L performance and leavers

Passionate Product specialist with great industry experience

Excellent collaborator with drive to getting things done

Attention to detail with a strong focus on the Player experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.