Senior Manager, Human Resources (Labor Management)

Yale New Haven Health Services Corp.; New London (CT); On-site; USD 120,000 - 190,000; Full time

Job summary

Yale New Haven Health Services Corp. is seeking an experienced HR leader to drive strategy, policy, and employee relations across the organization in New London, CT. You will partner with senior leaders to advance workforce initiatives, manage budgets, and ensure compliant, people-first programs.

The role requires a BA, Master’s preferred, and 5–7 years of healthcare HR leadership experience. Strong communication, change management, and analytical skills are essential to lead a large, matrixed

Qualifications

• Excellent interpersonal skills, both oral and written.
• Strong leadership capabilities in a complex, matrixed environment.
• Proven ability to drive culture and policy changes in healthcare settings.
• Experience using data to inform HR decisions and measure outcomes.

Responsibilities

• Lead strategic planning and administration of HR programs.
• Partner with senior leadership to implement policies and programs.
• Oversee budget planning and adherence for HR activities.
• Ensure compliance with employment laws and regulations across the organization.
• Develop and implement employee engagement and retention initiatives.
• Provide guidance on performance management and employee relations.

Skills

Interpersonal skills

Leadership

Change management

Healthcare HR experience

Education

BA

Master's degree preferred

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Under the direction of the Vice President of Human Resources, responsible for the strategic development, implementation and administration of all Human Resources activities. Manages and participates in planning, developing, recommending, and implementing Human Resource programs and maintains policies to ensure the uniform and equitable treatment of employees by providing consultative support and partnership to leadership on a variety of complex issues. Manages the day to day departmental activities, keeping the Vice President of Human Resources apprised of non-routine developments. Serves as a strategic partner and consultant to managers, senior executives and employees on established Human Resources policy and procedure matters.

EEO/AA/Disability/Veteran

Responsibilities

• Leadership:
  • Responsible for delegating work to assigned staff and establishing workflow standards.
  • Provides guidance and support to staff and ensures the work is completed efficiently and correctly.
  • Leads by example, successfully demonstrating the personal attributes defined in the Yale New Haven Health System Standards of Professional Behavior and Values.
  • Actively participates in and supports the development, mentoring and coaching of staff.
  • Understands the system wide vision, goals and strategies and communicates to others.
  • Develops and administers policies and procedures relating to Human Resources activities. Advises managers and directors regarding the application of the policies and procedures.
  • Able to set clear goals and directions and manage and monitor success by providing coaching and timely feedback.
  • Ability to navigate large matrix organizations and build strong relationships with key stakeholders.
  • Possess keen political astuteness.
  • Conducts timely orientation and annual performance reviews on assigned staff; counsels and develops performance improvement plans as required
• Prepares and analyzes department budget to identify budget needs and /or reductions, and may allocate operating budget funds. Develops and manages the budget for areas of responsibility. Ensures departmental budget compliance. Actively participates and represents VP HR in budget mitigation discussions with senior leadership.
• Responsible for the development and execution of Human Resources policies, procedures and practices ensuring compliance with all applicable employment laws and regulations. Ensures policies, procedures and practices are consistent with current legal trends; adjusts existing policies as required in a timely and effective manner.
• Consults with management staff members and counsels employees on issues relating to employee discipline and grievance process.
• Designs and oversees the coordination of various aspects of employee engagement surveys and other methods to assess and report the employee relations environment in the Hospital. Identifies problems or concerns where attention is necessary. Develops and implements appropriate action plans with line management to promote and maintain a positive employee relations climate.
• Ensures that a strong and effective preventive labor relations program is effectively executed, including the identification of potential problem areas, collection and interpretation of data, and interaction with departments to ensure equitable treatment and a positive work environment.
• Oversees the research, and preparation of compliance response documents to agencies, investigative complaints, discrimination claims, unfair labor practice claims, etc.
• Oversees the development, implementation and execution of a variety of retention programs designed to promote and to enhance a positive employee relations work environment and job attitudes. Ensures the development of appropriate, informational or participative activities with other departments in the Hospital to further the objectives of the Employee Relations function, e.g. Employee Wellness Program promotions, Talent Management and Succession Planning.
• Responsible for the development and delivery of appropriate training materials that support the Employee Relations and Human Resource functions such as: employee discipline, employee counseling, performance assessment, contract administration, pro-active labor relations, etc.
• Partners with COEs (Centers of Expertise) in the development, coordination and administration of programs.
• Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
• Participate in various committees, forums and taskforce assignments as may from time to time be assigned.
• Possess excellent oral and written communication skills, superior analytical abilities and demonstrated leadership skills. Prior experience in health care is strongly preferred.

Qualifications

EDUCATION

• BA required, Master's preferred

EXPERIENCE

• Previous Healthcare/HR leadership management experience, highly preferred.
• Minimum 5-7 years Human Resources experience.
• Demonstrated experience in evolving culture.
• Strong change agent experience.

SPECIAL SKILLS

• Excellent interpersonal skills, both oral and written.
• Polished, poised and highly professional.
• Ability to excel in a complex and team oriented work environment.
• Strategic leadership skills.
• Ability to use data to create metrics and ultimately improve processes.
• Creative, results oriented, credible.