Senior Administrative Assistant

Yale New Haven Health; Bridgeport (CT); On-site; USD 42,000 - 68,000; Full time

Job summary

Yale New Haven Health in Bridgeport is seeking an experienced administrative professional to provide broad-scale executive support. You will manage calendars, draft communications, and coordinate travel and meetings for a Vice President and department team.

The role requires 5–7 years in admin support, strong MS Office skills, and excellent customer service and interpersonal abilities to liaise across delivery networks and the health system.

Qualifications

• High school diploma or GED required; associates degree or college coursework preferred.
• 5-7 years of administrative support experience or a combination of experience and bachelor's degree.
• Excellent computer skills with Microsoft Office (Word, Excel, PowerPoint) and proficient internet research and navigation.
• Strong customer service, communication, and interpersonal skills; ability to draft and distribute high-level communications.

Responsibilities

• Phone coverage and travel arrangements; maintain confidential data and filing systems.
• Review executive calendar; prepare materials and agendas; resolve scheduling conflicts.
• Prepare correspondence and documents for action, mailing or distribution to internal and external constituencies.
• Serve as liaison between Executives and Delivery Networks, Sr. Management, and community.
• Perform additional clerical tasks across department operations.
• Address concerns promptly and triage requests appropriately.
• Coordinate and support special events, meetings, and training.
• Own ongoing projects for the department and support special projects.

Skills

Microsoft Office

Customer service

Communication skills

Interpersonal skills

Internet research

Education

High school diploma or GED

Associates degree or coursework

Tools

Microsoft Office Suite

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients. This role provides administrative support to one or more individuals, one of whom is at the Vice President level. Works independently and efficiently to provide broad-scale, complex administrative and executive support for Vice President and the department. EEO/AA/Disability/Veteran

Responsibilities

• 1. Responsibilities include, but are not limited to, phone coverage, travel arrangements, compiling and maintaining confidential data and departmental record-keeping and filing systems.
• 2. Proactively reviews the Executive's daily calendar, provides necessary materials and develops agendas as appropriate. Discusses and resolves calendar conflicts to assure an appropriate and efficient work schedule.
• 3. Responsible for preparation of correspondence (to include written and electronic) and necessary documents for action, mailing or distribution as required to both internal/external constituencies.
• 4. Develops relationships and serves as liaison between Executive and members from other Delivery Networks, Sr. Management team and the community.
• 5. Additional clerical functions covering a wide range of departmental operations.
• 6. Acts promptly to address concerns and triages requests and problems through the appropriate channels.
• 7. Assists in the coordination and implementation of special events, meetings and training.
• 8. 50% of time spent in relation to ownership of ongoing projects supporting the department and special projects as assigned.

Qualifications

EDUCATION

High school diploma or GED required. Associates degree and/or some business course work at the college or technical level preferred.

EXPERIENCE

At least 5-7 years experience functioning in an administrative support role or a combination of experience and Bachelors' degree.

SPECIAL SKILLS

Excellent computer skills including Microsoft Office suite (especially Word, Excel, and PowerPoint), and well versed in Internet research and navigation. Exceptional customer service skills High level communication and interpersonal skills Ability to draft, and distribute high level communications to the department, delivery network, health system, and external entities.

YNHHS Requisition ID

197732

EDUCATION

High school diploma or GED required. Associates degree and/or some business course work at the college or technical level preferred.

EXPERIENCE

At least 5-7 years experience functioning in an administrative support role or a combination of experience and Bachelors' degree.

SPECIAL SKILLS

Excellent computer skills including Microsoft Office suite (especially Word, Excel, and PowerPoint), and well versed in Internet research and navigation. Exceptional customer service skills High level communication and interpersonal skills Ability to draft, and distribute high level communications to the department, delivery network, health system, and external entities.

• 1. Responsibilities include, but are not limited to, phone coverage, travel arrangements, compiling and maintaining confidential data and departmental record-keeping and filing systems.
• 2. Proactively reviews the Executive's daily calendar, provides necessary materials and develops agendas as appropriate. Discusses and resolves calendar conflicts to assure an appropriate and efficient work schedule.
• 3. Responsible for preparation of correspondence (to include written and electronic) and necessary documents for action, mailing or distribution as required to both internal/external constituencies.
• 4. Develops relationships and serves as liaison between Executive and members from other Delivery Networks, Sr. Management team and the community.
• 5. Additional clerical functions covering a wide range of departmental operations.
• 6. Acts promptly to address concerns and triages requests and problems through the appropriate channels.
• 7. Assists in the coordination and implementation of special events, meetings and training.
• 8. 50% of time spent in relation to ownership of ongoing projects supporting the department and special projects as assigned.