Human Resources Business Partner

The Institute for Performance and Learning; New Haven (CT); Hybrid; CAD 96,000 - 171,000; Full time

Job summary

Yale University is seeking a Human Resources Business Partner 1 (HRBP) to join the Employee Relations team and support Hospitality and Facilities. The role provides strategic and tactical HR support to leaders, managers, and staff across a fast-paced service environment.

The HRBP will liaise with compensation, benefits, labor relations, and staffing to deliver superior service, travel between locations, and ensure compliance with laws and policies.

Qualifications

• Excellent critical, analytical, and strategic thinking abilities.
• Ability to direct and influence change and collaborate with leaders to drive improvements in culture and management practices.
• Knowledge of staffing, compensation, employment law, labor relations, training and development, benefits, and HRIS applications.

Responsibilities

• Collaborative Partnership: Cultivates and fosters a collaborative partnership with departments in addressing human resource issues and counsels managers on policies and contractual obligations.
• Client Understanding: Builds strong relationships with employees and union representatives and understands the unit's labor relations environment.
• Organizational Support: Advises on organizational design and analyzes impact of changes to offer recommendations.
• Employee Relations: Leads investigations of employee relations concerns and coaches managers to resolve issues.
• Departmental Planning: Participates in planning meetings and supports recruitment and compensation needs.
• Policy Interpretation: Interprets policy and contract provisions and advises on career development.
• Staffing Levels: Works with managers to ensure appropriate staffing and compliance with laws and contracts.
• Compensation Support: Assists with job evaluation and salary adjustments.
• Performance Management: Guides performance ratings and salary discussions with managers.
• HR Program Implementation: Partners to implement development and talent management programs.

Skills

Critical thinking

Change management

Staffing & employment law

HRIS & databases

Communication skills

Education

Bachelor's Degree

Tools

HRIS

Databases

Job description

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

Overview

Yale University is seeking a Human Resources Business Partner 1 (HRBP) to join the Employee Relations team and serve as part of a collaborative HR Business Partner team supporting Yale’s Hospitality and Facilities organizations. This role provides both strategic and tactical HR support to leaders, managers, and employees across a dynamic, service-focused and operational environment.

The HRBP acts as a liaison to other HR functions—including compensation, benefits, labor relations, and staffing/talent acquisition—to deliver superior customer service and help organizations achieve their people, service, and operational goals. They will work closely with fellow HRBPs and HR colleagues to ensure coordinated, consistent support, and will be expected to be a nimble, proactive team player who communicates clearly and effectively in a fast-paced setting.

The ideal candidate will effectively investigate and resolve employee relations matters and support a positive workplace culture, while forming effective relationships with employees, managers, union representatives, and the HR team. They will ensure all HR activities are conducted in accordance with government legislation and regulations, collective bargaining agreements/contractual obligations, and University policy.

This position requires significant on-campus presence and the ability to travel between multiple locations to support Hospitality and Facilities teams. The HRBP will serve as a visible, accessible HR presence across worksites.

Required Skills and Abilities

1. Excellent critical, analytical, and strategic thinking abilities.

2. Ability to direct and influence change and collaborate with leaders to drive improvements in culture and management practices. Strong influencing, conflict resolution, and interpersonal skills.

3. Knowledge of staffing, compensation, employment law, labor relations, training and development, benefits, and HRIS applications.

4. Proficiency with Microsoft Word/Excel, databases, and HRIS systems. Superior customer service orientation and ability to respond in a constructive and timely manner in a fast-paced environment.

5. Demonstrated success in detailed work requiring accuracy, high productivity, organization, and a sense of urgency. Excellent oral and written communication skills.

Preferred Skills and Abilities

1. Ability to initiate actions and solve problems using sound judgment. Ability to manage multiple competing priorities with flexibility and adaptability.

Principal Responsibilities

Collaborative Partnership: Cultivates and fosters a collaborative partnership with departments in addressing human resource issues, which may include performing department-specific functions and faculty administration. Counsels managers on human resource policies and procedures and contractual obligations. Consults with the Director, Senior HR Business Partner, and HR specialists as needed.

Client Understanding: Understands the client organization and mission and provides proactive guidance. Establishes strong relationships with employees and union representatives in the client base. Understands the unit's labor relations environment and provides support as needed. Facilitates enhancement of labor strategy and relationships within the unit.

Organizational Support: Provides support for organizational change by advising, influencing, and assisting in organizational design efforts. Analyzes the impact of the change(s), explores options, and offers recommendations.

Employee Relations: Works collaboratively on client issues, builds and maintains positive working relationships with Union representatives. Leads investigations of employee relations concerns. Educates, advises, and coaches managers/unit leaders and assists staff in resolving issues and grievances.

Departmental Planning: Participates in departmental planning meetings, provides unit-specific tactical support as required. Develops, reviews, and updates new and existing department position descriptions. Works with Staffing and Compensation Representatives as needed to support recruitment and compensation requirements. May interview selected candidates at the request of the client.

Policy Interpretation: Meets with the client base to interpret policy and contract provisions, assists with problem-solving, educates on risk factors, and advises on career development.

Staffing Levels: Works with department managers to achieve appropriate staffing levels. Reviews all requests for departmental layoff. Conducts due diligence with regard to departmental restructuring. Ensures compliance with state and federal employment laws and contract provisions. Gathers information and partners with General Counsel to formulate responses to CHRO, EEOC, and FLSA complaints. Partners with Labor Relations and General Counsel in preparing the strategy for arbitration cases.

Compensation Support: Works with clients and Classification and Compensation to support compensation proposals such as reclassifications, salary adjustments, supplemental compensation, etc. Guides managers and employees through the job evaluation/audit process.

Performance Management: Consults and communicates to managers the performance management process. This includes goal setting, FOCUS, and the annual merit process. Reviews recommendations for performance ratings and salary increases and monitors for data integrity and compliance. Provides guidance to managers on compensation and performance issues.

HR Program Implementation: Partners with managers and unit leaders to implement HR programs such as Individual Development Planning, Talent Management, and Performance Management.

HR Function Resource: Serves as a resource for other HR functions, working with subject matter experts as needed to support employees. This includes areas such as leave of absences, benefits, Equal Opportunity Programs & Accommodations, and the Office of Diversity.

Training and Development: Partners with Organizational Effectiveness (OE) and the Learning Center to address employee and/or departmental training and development needs. Identifies areas in need of attention and advises clients on recommended action plans along with information regarding available resources.

Mentorship and Projects: Mentors other staff members, contributes to, and/or leads HR projects and programs.

Required Education and Experience

Bachelor's Degree in any field. At least 4 years of professional human resources experience.

Physical Requirements

Ability to travel between multiple locations.

Job Posting Date

07/24/2026

Job Category

Professional

Bargaining Unit

NON

Compensation Grade

Administration & Operations

Compensation Grade Profile

Manager; Program Leader (24)

Salary Range

$68,000.00 - $120,500.00

Time Type

Full time

Duration Type

Staff

Work Model

Hybrid

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks basedon the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Yale University is a tobacco-free campus.