Senior Manager HR Technology

Regeneron Pharmaceuticals, Inc (USA); Village of Sleepy Hollow (NY); Presencial; USD 137.000 - 224.000; Jornada completa

Descripción de la vacante

Regeneron Pharmaceuticals, Inc. in Sleepy Hollow, NY is seeking a Senior Manager, HR Technology to lead HRSD on ServiceNow and drive a multi-year roadmap that aligns with business priorities.

You will partner with HR Operations, COE, and Technology leaders to deliver prioritized backlog, requirements, and testing across a global organization. The role emphasizes design, governance, data analytics, and adoption, ensuring a secure and efficient employee experience and strong stakeholder

Formación

• Bachelor's or Master's degree in a related field and 8+ years of experience in HR, focusing on HRSD processes/technology in a global environment.
• Proven ability to manage multiple projects delivered on time with high customer and team satisfaction.

Responsabilidades

• Partner with HR Operations & Solutions, COE, and Technology leaders to understand strategic priorities, service challenges, and user needs, translating these into a multi-year HRSD roadmap and prioritized product backlog.
• Lead discovery, process design, requirements definition, and functional design, ensuring requirements are clear, testable, and understood by Technology Product Managers and delivery teams.
• Support secure, well-governed ER case workflows, ensuring requirements protect sensitive information.
• Establish and improve HR service models, case categories, assignment and escalation paths, and service-level expectations using case trends and user feedback.
• Oversee user acceptance testing and end-user support for in-scope HRSD capabilities, coordinating with COE on change/training materials.
• Maintain strong relationships with stakeholders globally and locally, overseeing demands end to end from idea to delivery.

Conocimientos

HR technology

Business analysis

Requirements definition

Roadmap planning

Backlog prioritization

Testing

Release readiness

Data analytics

Educación

Bachelor's or Master's degree

Herramientas

ServiceNow

Descripción del empleo

Build our future together: At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases. As a member of our HR Technology team, you will play a key role in shaping and supporting a world class digital employee experience for our people. We are seeking a Senior Manager, HR Technology to serve as the HR Technology functional lead for HR Service Delivery (HRSD), currently delivered on ServiceNow. In this role, you will lead business analysis, requirements definition, roadmap and backlog prioritization, testing, release readiness, adoption, and continuous improvement while partnering with Technology Product Managers and technical teams on solution design and delivery. This position offers the opportunity to contribute to a fast-growing, science-driven organization making a meaningful difference to patients worldwide.

When & where: Location: Sleepy Hollow, New York, United States Work model: Onsite, 4 days/week

Discover your role:

Partner with HR Operations & Solutions, COE, and Technology leaders to understand strategic priorities, service challenges, and user needs, translating these into a multi-year HRSD roadmap and prioritized product backlog. Serve as the HR functional lead for HR Case Management, Knowledge Management, the employee portal experience, and Employee Relations processes. Understand business needs, share leading practices, and identify opportunities to simplify and standardize processes and improve the employee experience. Lead discovery, process design, requirements definition, and functional design, ensuring business requirements are clear, testable, and understood by Technology Product Managers and delivery teams before solution design and build. Partner with Employee Relations, Legal, Privacy, Security, and Technology partners to support secure, well-governed ER case workflows, ensuring requirements appropriately protect sensitive and confidential information. Establish and improve HR service models, case categories, assignment and escalation paths, and service-level expectations, using case trends and user feedback to reduce avoidable demand and improve resolution quality. Apply sophisticated business analyst capabilities throughout project lifecycles to drive successful business outcomes, and identify and implement innovative tools to extend the use of existing capabilities into new locations or functional areas. Oversee user acceptance testing and end‑user support for in‑scope HRSD capabilities, partnering with COE resources on change/communications/training materials and managing escalations to Technology partners. Establish and maintain strong relationships with stakeholders globally and locally, overseeing demands end to end from idea to operational delivery and staying abreast of industry trends to inform roadmap planning.

This role requires:

Bachelor's or Master's degree in a related field and 8+ years of experience in HR, focusing on HRSD processes/technology in a global environment, equivalent related professional experience may be considered. Proven ability to manage multiple projects delivered on time with high customer and team satisfaction. Extensive hands‑on experience with enterprise HR service delivery platforms (ServiceNow preferred), translating business demands into high‑quality requirements. Strong data analytics skills and intellectual curiosity to distill complex details into actionable insights and identify innovative solutions. Effective, empathetic communicator with credibility who engages partners, drives collaboration, and aligns diverse leaders in a unified direction; comfortable working with ambiguity.

Regeneron is a leading biotechnology company that invents life‑transforming medicines for people with serious diseases. Founded and led for over 30 years by physician‑scientists, our unique ability to repeatedly and consistently translate science into medicine has led to nine FDA‑approved treatments and numerous product candidates in development, almost all of which were homegrown in our laboratories. Our medicines and pipeline are designed to help patients with eye diseases, allergic and inflammatory diseases, cancer, cardiovascular and metabolic diseases, neurology, infectious diseases and rare diseases. Regeneron is also proud of award‑winning culture of innovation, being recognized as a Great Place to Work in 2021, Fast Company’s Best Workplace for Innovators in 2020, and Forbes JUST companies in 2020, among others.

Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role:

• annual bonuses or other incentive plans
• equity awards
• pension or retirement benefits
• 401(k) company match
• health and wellness programs
• fitness centers
• insurance benefits (e.g. medical, dental, vision, life and disability)
• paid time off
• family support benefits

Salary Range (annually) $137,100.00 - $223,500.00.

We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship. Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements may apply and influence certain elements of pay or benefits.

As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.

Many roles are required to be performed on‑site. Please speak with your recruiter and hiring manager for more information about on‑site expectations for your role and location.

For additional information about Regeneron benefits in the U.S., https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process.