Senior Manager, GTM Operations

Marqeta, Inc.; Oakland, New York (CA, NY); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Marqeta, Inc. is seeking a Senior Manager for GTM/Revenue Operations to enhance sales strategies and operational practices. The role involves management of a high-performing team while ensuring strong cross-functional alignment. Ideal candidates will have extensive experience in Sales Operations and a strategic orientation towards operational excellence.

Benefits

Multiple health insurance options

Flexible time off

Retirement savings program with company contribution

Equity in a publicly-traded company

Family-forming benefits and fertility support

Free therapy sessions and coaching

Monthly stipend for remote work

Annual development dollars for growth

Qualifications

• 8+ years of experience managing complex Sales Operations.
• 2+ years as a people manager.
• Proven track record in fin-tech sales environment.

Responsibilities

• Establish and execute operational cadence for sales processes.
• Drive improvements in sales productivity.
• Manage and mentor a team of revenue operations professionals.

Skills

Operational mindset

Analytical skills

Strategic thinking

Team management

Change management

Tools

Salesforce

CRM systems

Sales productivity tools

Job description

As Marqeta’s Senior Manager, GTM/Revenue Operations, you will build the strategy for GTM technology and efficient sales process for a best-in-class sales organization. You will partner closely with GTM leadership, Business Systems, and other key stakeholders to establish strong operational practices, scalable processes, and cross-functional alignment while leading a high-performing team of direct reports.

This role can be performed remotely anywhere from within our local Oakland, CA office, or in the NYC Metro area. We’d love for you to join us!

The Impact You'll Have

• Establish and execute a strong operational cadence, bringing structure and sustainable scalable processes to support business growth and ensure cross functional alignment
• Partner with GTM leadership and functional stakeholders to refine and standardize sales processes, policies, and workflows to scale
• Drive continual assessment of existing sales processes to deliver operational excellence through iterative improvements
• Drive the roadmap for the selection and implementation of tools and technologies to support GTM and revenue operations, including CRM systems (Salesforce) and related sales productivity tools (Clearbit, Gong, SPIFF, Apollo, etc.)
• Collaborate closely with peers to establish best practices, foster knowledge sharing, and promote skills development across the GTM Operations organization
• Viewed as a cross-functional subject matter expert, who is sought for advice on
• decisions that can impact business operations
• Manage and mentor a team of revenue operations professionals, fostering a culture of high performance and continuous learning

Who You Are

• 8+ years of proven experience managing a best-in-class, complex Sales Operations function supporting aggressive revenue growth
• 2+ years as a people manager
• Strong operational mindset; skilled at building processes to scale
• Change agent challenging the status quo and setting new strategic & operational direction based on fact-based, data-driven analysis
• Ability to frame a business problem, analyze options and provide recommendations based on data-driven analysis
• Experience researching, developing and deploying sales tools, technologies and automation solutions/strategies in the field
• Ability to think strategically but follow through in execution and operations
• Ability to drive detailed analysis, but also synthesize findings into executive level communications.
• Capable of managing a team responsible for supporting $1B+ of revenue.
• Proven track record of success in providing strategic guidance and operational oversight in Sales Operations within a fin-tech sales environment.
• A proven ability to develop tactical initiatives that improve sales productivity and performance
• Heavily results driven and able to operate independently with minimum supervision.

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position hiring in San Francisco Bay Area or New York City is:

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.

– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.

– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.

– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.

– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.

Equal Employment Opportunity, Accommodations and Privacy

Marqeta is proud to be an equal opportunity employer that gives consideration to all qualified applicants regardless of race, ancestry, national origin, color, Indigenous, citizenship, religion/creed, sex, sexual orientation, gender identity, gender expression marital status, family status, disability, veteran status, criminal histories consistent with legal requirements, or any other characteristic protected by applicable law.

Our dedication to diversity and inclusion extends beyond the categories above. Review Marqeta’s ESG Report to see that dedication in action. Fostering an environment where everyone feels valued and respected creates a stronger and more innovative team at Marqeta. We celebrate the unique contributions of each individual and empower all members of our organization. Join us in building a company where diversity thrives and everyone can be their authentic selves.

If you require reasonable accommodation for the application process and beyond (including due to a disability), please submit this form and we will be more than happy to assist you. Marqeta will make reasonable accommodations for candidates when needed in accordance with applicable law. The Applicant and Candidate Privacy Notice applies to the personal data that you directly provide to us or that we collect during the application and candidate recruitment process.

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