Senior Manager, Global Infra Ops & Compliance

Cloudflare, Inc.; Washington (District of Columbia); On-site; USD 190,000 - 270,000; Full time

Job summary

Cloudflare, Inc. is seeking a Senior Manager to lead the unified Infrastructure Operations function, spanning physical network reliability, operational security, and global regulatory compliance across 750+ data center sites in 125+ countries.

You will ensure 24x7 availability, own decommissioning and access-control programs, and drive automation to scale with Cloudflare’s growth. The role requires leading two teams, partnering with GRC, auditors, and strategic partners, and delivering

Qualifications

• Proven experience leading large, global infrastructure teams.
• Strong knowledge of data center operations and hardware.
• Experience with audit readiness and regulatory compliance.
• Vendor management and SLA governance.
• Automation and AI tooling in operations.

Responsibilities

• Lead two teams: Operations and Security & Compliance.
• Set goals, develop talent, and foster operational excellence and compliance.
• Maintain shared SLAs and incident- and audit-cycle rigor.
• Drive end-to-end decommissioning lifecycle and asset destruction governance.
• Manage ITAD vendor relationships and regional SLAs for decommissioning.
• Ensure audit-readiness of decommissioning records and evidence.
• Oversee 24x7 incident response coverage across all locations.
• Coordinate hardware break-fix with vendors and contractors.
• Advance circuit decommissioning, RMA management, and physical collections.
• Maintain on-call schedules and incident SLAs across regions.
• Own quarterly/monthly access reviews across 750+ sites and multiple frameworks.
• Lead automation initiatives and AI-assisted tooling to boost efficiency.

Skills

Team leadership

Operations management

Regulatory compliance

Data center operations

Vendor management

Automation

Job description

Cloudflare, Inc. is seeking a Senior Manager to lead the unified Infrastructure Operations function, spanning physical network reliability, operational security, and global regulatory compliance across 750+ data center sites in 125+ countries.

You will ensure 24x7 availability, own decommissioning and access-control programs, and drive automation to scale with Cloudflare’s growth. The role requires leading two teams, partnering with GRC, auditors, and strategic partners, and delivering