Senior Manager, Global Infra Operations & Compliance

Cloudflare, Inc.; Denver (CO); Sur place; USD 180 000 - 240 000; Plein temps

Résumé du poste

Cloudflare is seeking a Senior Manager to lead a unified Infrastructure Operations function spanning 750+ data center sites in 125+ countries. You will ensure 24x7 availability, govern decommissioning, and drive compliance across SOC 2 Type II, ISO 27001, FedRAMP, ISMAP, and IRAP.

You will manage two teams, shape strategy, and partner with GRC and audits. The role emphasizes building smarter processes, AI-assisted operations, and scalable tooling to support Cloudflare’s growing footprint.

Responsabilités

• Lead two teams, the Operations team and the Security and Compliance team, setting goals and building a culture of operational excellence and compliance-consciousness.
• Own the end-to-end DECOM process as a single, governed workflow: physical collections and unracking, secure asset destruction with CoD issuance (ITAD vendor management), serial number verification, compliance evidence filing, and records closure.
• Accountable for 24x7 incident response coverage across all Cloudflare locations: carrier outages, DC facility issues, hardware degradation, and power/temperature events.
• Own quarterly and monthly access review cycles across 750+ global data center sites covering SOC 2 Type II, ISO 27001, FedRAMP Moderate/High, ISMAP, and IRAP frameworks.
• Drive automation and AI-assisted workflows to multiply team capacity and reduce manual operational burden across access reviews, decommissioning evidence collection, and incident triage.

Description du poste

Cloudflare is seeking a Senior Manager to lead a unified Infrastructure Operations function spanning 750+ data center sites in 125+ countries. You will ensure 24x7 availability, govern decommissioning, and drive compliance across SOC 2 Type II, ISO 27001, FedRAMP, ISMAP, and IRAP.

You will manage two teams, shape strategy, and partner with GRC and audits. The role emphasizes building smarter processes, AI-assisted operations, and scalable tooling to support Cloudflare’s growing footprint.