Senior Manager, Global Benefits

Global Sports Jobs Limited; Los Angeles (CA); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Eligible for discretionary bonus

Job summary

Creative Artists Agency (CAA) is seeking an experienced global benefits professional to operationalize strategy, drive international programs, and partner with Benefits leadership and HR. You will measure performance, manage communications, and ensure compliance across markets while developing the team for scale.

The role requires strong collaboration, analytical skills, and a results-driven mindset to deliver white-glove service to employees worldwide.

Qualifications

• Experience with global benefits design and delivery in a multinational setting.
• Experience administering and ensuring compliance of global benefits programs.
• Ability to balance global consistency with local market practices.

Responsibilities

• Apply benefits strategy across global markets and partner with HR.
• Monitor metrics and vendor performance to inform decisions.
• Develop communication plans for benefits programs and change management.
• Lead budget planning, forecasting, and cost-trend analysis.

Skills

Global benefits design

Benefits governance

Multinational benefits delivery

Cross-functional collaboration

Data analytics

Education

Bachelor's degree

Master's degree

Tools

Workday

Job description

About the Role

The role is for an experienced global benefits professional to support the company's rapid growth. The individual will work with Benefits leadership and HR partners to apply the benefits philosophy and strategy into actions, and will support international benefits and compensation resources. The role requires subject matter expertise, market knowledge, and the ability to operationalize strategic initiatives, measure performance metrics, and define program communications. The incumbent will demonstrate strong collaborative skills and deliver white glove client service.

Key Responsibilities

• Work with Benefits leadership and HR partners to apply the benefits philosophy and strategy into actions which support the business
• Monitor performance metrics and standards, through internal and external resources
• Develop internal vendor score card in consultation with procurement. Measure trends and report on performance on monthly basis
• Monitor annual and cyclical global benefits calendar and support local resources as needed for timely completion
• Track global benefit spend/budget: Participate in budget planning, and forecasting. Prepare leadership-ready analysis on performance, cost trends, utilization, risks, employee impact, vendor performance, and investment tradeoffs
• Support deployment of multinational funding, governance, and plan design strategies across global markets
• Support International Benefits and Compensation resources to execute global strategy and philosophy
• Support International Senior Benefits Manager for renewals and enrollment strategy, including plan changes, stakeholder alignment, employee communications, leadership engagement, and post-enrollment analysis
• Develop global communications strategy themes and templates for global messaging. Work with local resources for appropriate delivery
• Track effectiveness of communications through employee feedback, data accuracy and measurable results
• Work with international team and/or local resources to ensure benefits programs, policies, documentation, vendor processes, and operating practices are compliant, well-controlled, audit-ready
• Develop junior staff on the benefits team while building capability for future scale

Required Experience & Qualifications

• Bachelor's degree or Master's Degree
• 8-10+ years' experience working with a multi-national organisation or 10+ years' experience in global benefits design and delivery
• Experience with the design, administration and compliance of global benefits
• Proven experience developing and monitoring global benefits programs, including benefits strategy, plan design, vendor management, renewals, employee communications, and wellbeing programs
• Knowledge of statutory requirements, regulations, pay transparency disclosure and compliance requirements
• Experience supporting benefits across multiple countries or regions, with the ability to balance global consistency with local market practices
• Experience in sports, media, and entertainment industry
• Acquisition integration experience
• Ability to move quickly, managing multiple priorities, working collaboratively in cross-functional work
• Strong organizational, analytical, financial, and project management skills. Ability to synthesize data from multiple sources and analyse trends
• Experience evaluating benefits funding models, including fully insured and self-insured approaches
• Experience coaching and influencing teams, including setting priorities and supporting team development
• Practical fluency with AI, automation, analytics, or emerging technologies, with sound judgment around confidential employee data, privacy, compliance, and human oversight

Preferred Skills

• Experience with Workday, benefits administration platforms, vendor/broker platforms, or related HR technology is a plus

Workplace

• Hybrid – Los Angeles or New York City

Benefits & Perks

• Eligible for benefits and discretionary bonus

About the Company

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy.