About the Role
The Director of HRIS leads the governance and optimisation of the organisation's Human Resources Information Systems, with a primary focus on Workday. The role acts as the bridge between HR, Finance, and Technology, ensuring HR systems effectively support workforce operations, reporting, compliance, and strategic decision-making. The Director leads a team responsible for system configuration, integrations, data governance, and reporting, while driving continuous improvement of HR technology capabilities. The position is critical to enabling scalable people processes and ensuring Workday is fully leveraged as a strategic platform for workforce management and analytics.
Key Responsibilities
- Define and execute the HRIS strategy aligned with business and HR priorities, ensuring optimal system design, governance, and scalability of Workday HCM.
- Lead HR technology roadmap planning, including enhancements, integrations, and upgrades.
- Partner with HR, Finance, Payroll, and IT leaders to ensure systems support organisational goals and operational efficiency.
- Oversee the configuration and ongoing optimisation of Workday modules, including Core HCM, Compensation, Talent, Recruiting, and Learning.
- Ensure Workday functionality supports evolving HR processes such as job architecture, workforce planning, and compensation cycles.
- Manage Workday releases, testing cycles, and system updates.
- Establish and enforce HR data governance standards to ensure data accuracy, integrity, and compliance, and ensure regulatory and audit requirements are met through proper system controls and documentation.
- Oversee the development of dashboards and workforce analytics using Workday reporting tools, partnering with HR, Tech, and Finance to enable data-driven decision-making.
- Manage and troubleshoot integrations between Workday and other enterprise systems such as payroll providers and benefits platforms, and oversee relationships with Workday consultants and HR technology vendors.
- Identify and lead opportunities to streamline HR processes through technology and automation, improving the employee and manager experience and reducing reliance on manual workflows and offline processes.
- Lead and develop a team of HRIS analysts and specialists, establishing strong project management discipline for system enhancements and implementations and providing guidance on Workday best practices and HR technology governance.
Required Experience & Qualifications
- Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field.
- 12+ years of experience in HRIS, HR technology, or HR operations.
- 8+ years of hands-on Workday experience, including system configuration and optimisation.
- Experience managing HRIS teams and cross-functional technology initiatives.
- Strong knowledge of HR processes including recruiting, compensation, performance management, and workforce planning.
- Experience managing HR data governance and reporting.
- Demonstrated competencies in strategic systems thinking, stakeholder management, data governance and analytics, HR process design and optimisation, project and change management, and team leadership and development.
Preferred Skills
- Workday certification(s) or extensive functional configuration experience.
- Experience supporting large or complex organisations.
- Experience managing HR technology transformations or Workday implementations.
- Familiarity with Workday integrations and reporting tools such as Prism Analytics.
Workplace
- Hybrid role based out of the Los Angeles office.
Benefits & Perks
- Eligible for a discretionary bonus.
- Company pays 80%-100% of the cost of medical, basic life and AD&D insurance, telemedicine, employee assistance and mental health counselling (in person, virtually, or by text), paid vacation and holidays, paid sick time, paid parental leave and other paid leaves of absence, NICU leave, bereavement resources, adoption benefits, educational assistance, mental health resources
- And an employee assistance plan.
- Voluntary benefits employees may elect include dental and vision insurance, a 401K plan, flexible spending accounts (health care and dependent care), a health savings account, and voluntary life and AD&D insurance.
- Commuter benefits.
- Other statutory mandated benefits.
About the Company
Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Founded in 1975 and headquartered in Los Angeles, CAA has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.