Senior Manager - Finance OD & Tech Labor

Eyefinity, Inc.; Georgia; Hybrid; USD 88,000 - 143,000; Full time

Job summary

VSP Vision is seeking a Senior Workforce Analytics Manager to oversee OD and tech labor across multiple lines of business. Lead data-driven scheduling to maximize patient flow, exam availability, and revenue while aligning staff with demand.

You will mentor analysts, develop OD metrics, and build dashboards in Power BI and SQL. Collaborate with clinical, field, and finance teams to implement corporate initiatives and drive sustained growth.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 3+ years of management experience.
• Proficient in Excel, Power BI, SQL; strong financial modeling skills.

Responsibilities

• Execute doctor labor model and drive overall doctor effectiveness.
• Lead the labor scheduling team using data and analytics to optimize schedules and patient flow.
• Mentor and develop a team of analysts to provide data and insights for labor management, OD scheduling, and financial modeling.
• Support doctor practices through efficient operations in exam management, process improvement, and strategic priorities like telehealth.
• Develop processes mapping doctor supply to patient demand to achieve financial and patient service objectives.
• Analyze OD pay rates and model compensation structures for financial discipline.

Skills

Critical thinking

Data analysis

Financial analysis

Communication skills

Education

Bachelor’s degree in Finance, Marketing, Statistics, Economics or a related field

Tools

Microsoft Excel

Power BI

PowerPoint

SQL

Job description

Responsible for the strategic oversight and operational excellence of Optometrist (OD) and tech labor for multiple lines of business. Leverage analytics to manage the OD scheduling team and ensure labor is scheduled in the right stores on the right days, maximizing supply to meet patient demand impacting doctor effectiveness, exam availability, and patient flow, which are critical to achieving exam revenue, profit, and patient service objectives. Improve operations and drive sustained growth through effective labor management and data-driven decision-making.

Essential Functions

• Execute doctor labor model and drive overall doctor effectiveness.
• Lead the labor scheduling team in using data and analytics to optimize schedules, aligning staff with patient demand, maximizing patient flow, and ensuring full exam availability.
• Lead, mentor, and develop a team of analysts, ensuring they have the tools and skills necessary to provide the data and insights that support all core functions, including labor management, OD scheduling, and financial modeling.
• Support doctor practices through efficient operations in the areas of exam management, continual improvement of processes and metrics, and strategic priorities like telehealth across lines of business and affiliations such as employed, PC, etc.
• Develop and enhance processes that map doctor supply to patient demand to achieve and sustain financial and patient service objectives.
• Analyze OD pay rates and model compensation structures to ensure financial discipline.
• Partner with cross functional teams and field leaders to support doctor programs and ensure corporate initiatives are successful and implemented according to roll out schedules.
• Partner with Field and Clinical teams to analytically define where there are misalignments with doctor supply and patient demand.
• Create and define most important OD metrics to drive exam availability, doctor effectiveness, exam growth, and doctor satisfaction across multiple lines of business and affiliations.
• Create and manage reporting and dashboards that support corporate, field, and clinical leadership teams in key decision making.
• Ensure key value drivers are tied to patient demand, understanding consumer behavior with visibility into the appointment book.
• Manage the financial model, equipment budget, and provide data to support recommendations for key investments like eye exam equipment, exam lanes, etc.
• Identify and initiate solutions to business opportunities that impact sales and patient service.
• Lead the OD & Tech labor budgeting process and justify related expenses.

Job Specifications

• Bachelor’s degree in Finance, Marketing, Statistics, Economics or a related field or equivalent experience.
• Minimum of 1 additional year of experience related to functional area.
• Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work and managing performance of direct reports.
• Strong critical thinking skills, with an understanding of analytical concepts and techniques.
• Proficient in Microsoft Excel, Power BI, Power Point and SQL.
• Experience working with large data sets.
• Experience with financial analysis.
• Professional written and verbal communication as well as interpersonal skills.

Preferred Qualifications

• 8+ years of experience in workforce planning, labor analytics, healthcare operations, or financial planning and analysis.
• Advanced expertise with SQL, Power BI, Tableau, and Excel-based financial modeling.
• Experience developing labor models, demand forecasts, and capacity planning solutions.
• Proven ability to lead analytical teams and influence senior leaders through data-driven insights.
• Experience in healthcare, provider operations, clinical staffing, or telehealth environments preferred.
• Strong understanding of labor budgeting, compensation modeling, and workforce optimization strategies.Experience implementing scheduling and workforce management technologies.
• Lean Six Sigma, analytics, or project management certifications are a plus.

Compensation

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions.

Salary Ranges: $88,200.00 - $142,800.00

Non-Discrimination Statement

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status.

Drug-free Workplace

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents

Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Privacy Statement

As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

Company Culture

At VSP Vision, we’re all about seeing potential—literally! We believe that everyone deserves access to quality vision care, and we’re on a mission to make that happen. With nearly 70 years in the eye health industry, our team is driven by compassion, care, and a shared mission to help people see every possibility. When you join our global family of nearly 15,000 teammates, you’re stepping into a world where innovation meets impact. We value collaboration, inclusion, and making sure that everyone feels they belong. Ready to grow your career in an environment that’s as supportive as it is inspiring? Then VSP is the place for you. Let’s work together to create a clearer, brighter future—one person at a time. Follow your heart to VSP! #VisionWithHeart