Senior Manager, Fielded Product Operations & Sustainment

Anduril Industries, Inc.; Costa Mesa (CA); On-site; USD 147,000 - 196,000; Full time

Job summary

Anduril Industries is seeking a Senior Manager of Product Operations for Frontier Systems. You will lead multiple Product Operations teams responsible for sustaining and scaling fielded robotic and electromechanical products, bridging product support and reliability with engineering inputs.

The role requires deep technical acumen, strong leadership, and the ability to drive organizational design and headcount planning in a fast-growing defense tech environment. Travel up to 20% may be required.

Qualifications

• 8+ years of professional experience managing and supporting complex technical systems (robotics, defense, or electromechanical domains).
• Bachelor's degree in a technical field or equivalent hands-on experience.
• Experience leading managers and multi-team organizations across multiple product lines.
• Experience owning incident-driven workflows, including triage, diagnosis, severity, escalation and resolution.

Responsibilities

• Lead Product Operations across Frontier Systems portfolio, managing multiple teams and driving sustainment capability and resourcing growth.
• Own service quality for external customers and internal teams, ensuring work is understood and executed as intended.
• Scale support operations across the portfolio, extending coverage to new products and programs.
• Align headcount demand to support volume and schedules, owning annual planning and defensible calculations.
• Own the failure signal and reliability loop, coordinating with engineering to drive systemic improvements.
• Set and enforce sustainment standards, including maintenance, spares, tooling investments, and self-service.
• Sponsor initiatives to mature the function and define end state and measures of success.
• Interface with program teams to assess service requirements and define cost structures for proposals.
• Brief executive stakeholders on fleet health, reliability trends, and sustainment costs.

Skills

Technical leadership

Program management

Incident workflow ownership

Reliability lifecycle

Capacity & cost modeling

Executive influence

Education

Bachelor's degree in technical field

Tools

Grafana

Datadog

Jira

Git

SQL

Palantir Foundry

Job description

Anduril Industries is seeking a Senior Manager of Product Operations for Frontier Systems. You will lead multiple Product Operations teams responsible for sustaining and scaling fielded robotic and electromechanical products, bridging product support and reliability with engineering inputs.

The role requires deep technical acumen, strong leadership, and the ability to drive organizational design and headcount planning in a fast-growing defense tech environment. Travel up to 20% may be required.