Senior Manager, Fanatics ONE Experiences

Fanatics; New York (NY); On-site; USD 180,000 - 200,000; Full time

Job summary

Fanatics is seeking a Senior Manager, Fanatics ONE Experiences to lead production for premium member events and hospitality experiences across the Fanatics ecosystem.

You will own the calendar, budget, and quality standards for events like Fanatics ONE Premium Experience at Fanatics Fest, while scaling formats and ensuring repeatable success with a growing membership base.

Qualifications

• 7+ years in live event production or premium hospitality, including leading teams.
• Experience producing large format events end to end: festivals, stadium activations, multi-day programs.
• Strong ability to run work from written plans with clear ownership and milestones.
• Budget ownership and data-driven decision making for events and experiences.
• Proven track record turning formats into repeatable programs and scalable portfolios.
• Comfortable with travel and working nights, weekends, and event days as the calendar requires.

Responsibilities

• Own the annual calendar of member events, hospitality activations, and signature events.
• Lead on-site execution for large moments, including premium Fanatics experiences.
• Develop and enforce project plans, playbooks, and systems of record for events.
• Manage budgets, costs per experience, and utilization of assets monthly.
• Lead a small team of producers with clear ownership lanes.
• Scale the portfolio by growing formats and developing recurring IP.

Skills

Live event production

People leadership

Budget ownership

Portfolio management

Travel flexibility

Tools

TicketManager

CRM systems

Airtable

Job description

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

Overview

Fanatics is looking for a Senior Manager, Fanatics ONE Experiences to lead production for events Fanatics ONE owns and operates for our most valuable members.

Fanatics ONE recognizes fans across the entire Fanatics ecosystem. Members earn access to things they cannot buy: seats at sold out games, hospitality at the biggest moments in sports, trips, Fanatics Fest, and more. This role owns delivering those events and experiences.

You own the full portfolio: parties, sports hospitality, the Fanatics ONE Premium Experience at Fanatics Fest, and more. The ambition is to grow these formats over time, reaching more members per moment without losing the standard that makes them worth earning. You own the calendar, the budget, the production standard, and the operating process behind all of it.

The way that work gets run matters as much as the work itself. Every event runs off a written plan that says who owns what, what is due when, and who makes each call, and that plan lives somewhere leadership can check without asking anyone for a status update. The same discipline applies to anything we repeat. Once a format works, it becomes a checklist specific enough that a VIP host or an account manager can execute it without this team in the room. That is how the portfolio grows faster than the headcount.

This is an operating role. The person who succeeds here came up through production, has run large and complicated events end to end, and now wants a portfolio: deciding what gets funded, what gets cut, what each program returns, and how the formats scale as membership grows.

You will lead a small team of producers and work closely with Strategy, Gifting Operations, VIP Hosting, Partnerships, Brand Marketing, Legal, Finance, and Data. The function is early and growing, and we will scope the level to the person we find.

Responsibilities

Calendar and Portfolio

• Own the annual calendar of member events, hospitality activations, parties, and signature events: what runs, what stops, what gets added
• Keep a live view of pacing against those entitlements so gaps surface early

Project Management and Playbooks

• Run every event off a written project plan: who owns what, what is due when, and who makes each call
• Keep those plans in one living system leadership can check on their own, so progress is visible without a meeting or a status request
• Publish a forward schedule with locked milestones and hold the team to it
• Turn every format we repeat into a checklist specific enough that a VIP host or an account manager can execute it end to end
• Own intake and scope rules so the calendar is planned rather than reactive
• Own the systems of record for events, guest lists, assets, and utilization
• Run the debrief after every event and carry what changes into the next plan

Budget and Return

• Own the events, experiences, and hospitality budget and manage to the number
• Know the cost per experience and the cost per member served, and move dollars toward what performs
• Own utilization of fixed assets including suites and tickets, and report it monthly
• Report in plain terms what was delivered, what it cost, what it produced, and what changes next

Production Standard

• Own end-to-end planning and execution: run of show, staffing, vendors, budget control, risk planning, and on-site command
• Lead on-site execution for our largest moments, including the Fanatics ONE Premium Experience at Fanatics Fest, and hold quality when timelines compress
• Set the standard for what a Fanatics ONE moment feels like, and hold it whether this team is in the room or a host is running the playbook

Team

• Lead and develop a small team of producers with clear ownership lanes
• Hold a high but sustainable bar through a demanding calendar

Scaling the Portfolio

• Grow the format of our owned events over time, reaching more members per moment without diluting what makes them premium
• Develop recurring event IP that Fanatics owns and can repeat
• Build the case for how the portfolio scales, whether it runs through this team or alongside the wider Fanatics Events organization

Experience And Skills

• 7+ years in live event production or premium hospitality, including at least 2 years leading people
• Produced large format events end to end: festivals, stadium and arena activations, and multi day programs
• Runs complex work off a written plan: owners, dates, decision points, and a status anyone can read without asking
• Built operating process: project plans, planning calendars, intake, production standards, playbooks, and systems of record
• Has handed a repeatable format to someone outside their own team and had it executed well
• Real budget ownership, with a habit of managing to a number and defending it with data
• Runs a portfolio rather than one event at a time: decides what gets funded, what gets cut, and why
• Has grown an event or a program from one format into a bigger one
• Comfortable with numbers: utilization, cost per head, pacing against a plan
• Develops early career talent and holds a high bar
• Willing to travel and to work nights, weekends, and event days as the calendar requires
• Passion for sports and fandom, and taste for what makes an experience feel premium rather than expensive
• Loyalty, gaming, hospitality, travel, or premium ticketing experience preferred
• Familiarity with ticketing and event management platforms (TicketManager a plus), CRM systems, and Airtable

Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.

For information about our benefits, please visit https://benefitsatfanatics.com/

Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/

Salary Range

$180,000 - $200,000 USD