Senior Manager, Enterprise Partnerships (Rocket Travel by Agoda)

Rocketmiles; Chicago (IL); On-site; USD 100,000 - 150,000; Full time

Job summary

Join a forward-thinking company as a Senior Manager of Enterprise Partnerships, where you will lead strategic initiatives with key financial partners. This role is perfect for someone with a strong background in account management and a passion for fostering relationships. You will drive growth through collaboration, innovation, and strategic thinking while ensuring compliance and risk management. If you're ready to make a significant impact in a dynamic environment and work with talented colleagues, this is the opportunity for you!

Qualifications

• 7+ years in account management, preferably in tech or travel sectors.
• Strong strategic thinking and problem-solving skills required.

Responsibilities

• Manage key financial institution partnerships, ensuring alignment with business goals.
• Identify growth opportunities and collaborate with internal teams.

Skills

Account Management

Strategic Thinking

Problem Solving

Relationship Management

Communication Skills

Data-Driven Decision Making

Organizational Skills

Education

Bachelor's Degree

Job description

About Rocket Travel by Agoda:

Rocket Travel by Agoda is the strategic partnerships arm of Agoda, part of Booking Holdings (NASDAQ: BKNG). Rocket Travel by Agoda partners with global brands to bring their customers rewarding and engaging travel experiences that deliver value, maximize rewards, and build customer loyalty for partners’ brands.

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team.

Position Summary:

Rocket Travel by Agoda is seeking a highly motivated and results-driven Senior Manager, Enterprise Partnerships to join our dynamic team. This role offers a unique opportunity to manage and grow one of our largest financial institution partnerships, driving mutual success through strategic relationship management and cross-functional collaboration. The ideal candidate will have a strong background in account management and negotiation, with a passion for delivering value in complex enterprise partnerships.

As a member of the Enterprise Partnerships team, you will work closely with internal and external stakeholders to ensure the success of our partnership initiatives. This role requires strategic thinking, excellent communication skills, and the ability to collaborate effectively with internal and external stakeholders.

As Senior Manager, Enterprise Partnerships at Rocket Travel by Agoda, you will:

Strategic Partnership Management:

• Serve as the primary relationship owner for one of our key financial institution partners, ensuring alignment with their business objectives and goals.
• Support the development and execution of partnership strategies to drive growth, innovation, and long-term value for both organizations.
• Act as a trusted advisor to the partner, providing insights and recommendations to strengthen the relationship.

Business Development & Growth:

• Identify and support new opportunities to expand the partnership, including new product offerings, joint initiatives, and revenue-generating opportunities.
• Collaborate with internal teams (e.g., product, marketing, legal, and operations) to deliver solutions that meet partner needs and align with organizational goals.
• Monitor and analyze key performance metrics to assess the health of the partnership and identify areas for improvement.

Stakeholder Engagement:

• Build and maintain strong relationships with key stakeholders within the partner organization.
• Facilitate and lead regular business reviews, ensuring alignment on goals, performance, and strategic priorities.
• Act as the internal advocate for the partner, ensuring their needs and priorities are effectively communicated and addressed.

Cross-Functional Collaboration:

• Work closely with internal teams to ensure seamless execution of partnership initiatives and deliverables.
• Provide insights to inform product development, marketing strategies, and operational improvements.
• Serve as a subject matter expert on the financial institution partner, sharing insights and best practices across the organization.

Risk Management & Compliance:

• Proactively identify and mitigate risks associated with the partnership, ensuring compliance with regulatory requirements and contractual obligations.
• Address and resolve any issues or conflicts that may arise, maintaining a focus on long-term relationship health.

About you:

• 7+ years of proven work experience in building effective client relationships via account management at a technology company, online travel company, financial services institution, or at an institution managing large Fortune 500 accounts.
• Strong strategic thinking and problem-solving skills, with the ability to navigate ambiguity and drive results.
• Solid relationship management and interpersonal skills, with the ability to influence and build trust with stakeholders.
• Strong communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively.
• Curious, data driven and energized by fast-paced data-driven working environments.
• Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines.
• Willingness to travel up to 10-20% of the time for partner meetings and other business needs.
• Bachelor's Degree in appropriate field of study or equivalent work experience.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.

The annual salary range for the Chicago-metro area is $100,000 - $150,000.

Note on general employment requirements:

Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and should be able to work the same daily working hours as our Chicago office.

Equal Opportunity Employer:

At Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel by Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.