Team Member Rel Consultant Senior

Advocatehealth; Oak Brook (IL); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading healthcare organization is seeking a Senior Team Member Relations Consultant to provide expert consultation on complex employee relations issues. This role involves mentoring junior consultants, collaborating with legal departments, and ensuring effective communication between HR leadership and team members. Candidates should have a Bachelor's degree in HR or related fields and at least five years of experience in employee relations.

Qualifications

• Typically requires 5 years of experience in employee relations.
• Strong critical thinking and relationship management skills are essential.
• Bachelor's degree in HR, Psychology, Education, or related field required.

Responsibilities

• Provides consultation on complex team member relations issues.
• Serves as a mentor and coach to Team Member Relations Consultants.
• Collaborates with legal to respond to employment charges.

Skills

Critical thinking

Consultation skills

Relationship management

Negotiation

Interpersonal skills

Education

Bachelor's Degree in Human Resources

Bachelor's Degree in Psychology

Bachelor's Degree in Education

Job description

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• Provides consultation to leaders and staff on more complex team member relations issues involving physicians, allegations of harassment, discrimination, unfair treatment, etc. Identifies process improvement opportunities.
• Serves as resource, mentor, and coach to Team Member Relations Consultants. Provides input to Dir Team Member Relations on staff effectiveness and developmental opportunities. Helps ensure caseloads are appropriately balanced.
• Serves as a liaison between site based HR leadership and team member relations, ensuring proper communication, collaboration and information sharing and skillfully advises leaders and team members on performance management issues including coaching, performance review, and corrective action.
• Collaborates with legal department to respond to employment charges from government agencies (e.g. EEOC), state agencies (e.g. Illinois or Wisconsin Department of Human Rights), as well as attorney liens.
• Serves as system resource for initiation of conflict resolution process and is responsible for corrective action, counseling, and follow up to completion.
• Serves as the primary resource for leaders regarding administration of human resources policies and programs as well as policy interpretation and application.
• Consults with leaders on unemployment insurance matters in conjunction with HR Service Center and may attend unemployment hearings.
  
  

Major Responsibilities

• Provides consultation to leaders and staff on more complex team member relations issues involving physicians, allegations of harassment, discrimination, unfair treatment, etc. Identifies process improvement opportunities.
• Serves as resource, mentor, and coach to Team Member Relations Consultants. Provides input to Dir Team Member Relations on staff effectiveness and developmental opportunities. Helps ensure caseloads are appropriately balanced.
• Serves as a liaison between site based HR leadership and team member relations, ensuring proper communication, collaboration and information sharing and skillfully advises leaders and team members on performance management issues including coaching, performance review, and corrective action.
• Collaborates with legal department to respond to employment charges from government agencies (e.g. EEOC), state agencies (e.g. Illinois or Wisconsin Department of Human Rights), as well as attorney liens.
• Serves as system resource for initiation of conflict resolution process and is responsible for corrective action, counseling, and follow up to completion.
• Serves as the primary resource for leaders regarding administration of human resources policies and programs as well as policy interpretation and application.
• Consults with leaders on unemployment insurance matters in conjunction with HR Service Center and may attend unemployment hearings.
  
  

Licensure, Registration, And/or Certification Required

• None Required.
  
  

Education Required

• Bachelor's Degree in Human Resources, or
• Bachelor's Degree in Psychology, or
• Bachelor's Degree in Education or related field.
  
  

Experience Required

• Typically requires 5 years of experience in employee relations.
  
  

Knowledge, Skills & Abilities Required

• Strong critical thinking skills.
• Strong consultation and relationship management skills.
• Solid negotiation and persuasion abilities.
• Solid HR technical experience and expertise.
• Strong interpersonal skills.
• Self-Awareness, ability to manage self and others; ability to successfully lead a team.
  
  

Physical Requirements And Working Conditions

• Exposed to a normal office environment.
• Driving to appointments outside of the hospital may result in exposure to road and weather hazards.
• Operates all equipment necessary to perform the job.
  
  

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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