Senior Manager, Entegra Client Services Support

Sodexo; Texas; Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company in procurement services seeks a Senior Manager to drive client growth and retention. This remote role focuses on achieving financial targets through strategic planning and client engagement, requiring strong analytical and presentation skills.

Benefits

Medical, Dental, Vision Care

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities

Tuition Reimbursement

Qualifications

• Five years industry experience in supply chain, hospitality, or food service.
• Proven success in business development opportunities in hospitality.

Responsibilities

• Manage the growth and retention of Entegra’s largest client.
• Promote a client-focused culture and exceed client satisfaction.
• Analyze data and provide recommendations on contracted programs.

Skills

Analytical Skills

Client Presentation

Project Management

Sales Orientation

Education

Bachelor’s Degree

Tools

Microsoft Access

Excel

Job description

Role Overview

Entegra Procurement Services is a fast-growing and dynamic division of Sodexo and part of a global procurement network that manages more than $36 billion in spend for food, services and supplies, and serves more than 120,000 purchasing sites throughout the United States alone. Entegra Procurement Services provides procurement management for multi-unit clients in industries includingseniors, leisure, hotels, and restaurants. We deliver procurement solutions that drive operational effectiveness and innovative products and services.

We are currently hiring aSenior Manager, Client Procurement Services. This position is responsible for the growth and retention of Entegra’s largest client within Entegra Procurement Services. The role will work to support the achievement of established financial targets through planning and implementation of business plans, while taking into consideration short- and long-term goals, resources needed and scope of service.

This is aremoteposition with the preferred candidate residing in the Eastern or Central Time Zone.

What You'll Do

Client Focus:

• The ability to promote a client-focused culture that strives to exceed client needs, requirements, and satisfaction expectations. This includes working with assigned clients and strategic partners to actively listen to concerns and requests; identifying needs and requirements and providing solutions; establishing organizational protocols or systems to identify client issues, trends, and opportunities and effectively integrate them into strategy.
• Customer Knowledge, understanding of the customer's business priorities, values, and business goals (i.e. key preferences business culture, business background, key business objectives and priorities, key business challenges and strengths).

Technical, business and financial acumen:

• Ability to execute Entegra Team strategies
• Maximize the clients’ and Entegra’s value thru the utilization of Supply Management contracts
• The ability to manage time so that the priority of the activities determines the timing and amount of attention they receive.
• Responsibility for financial performance of clients within defined client profile
• Able to Interpret Entegra’s financial model and the clients to establish and support optimum ROI activities and prioritization.
• The ability to work with various levels of internal teams and leadership.
• Work with internal / external customers directly to support client retention and growth by creating and delivering business reviews and support of program implementation activities.
• Work directly with Entegra client to present analysis on contracted programs and program benefits.
• Strong interpersonal skills to engage with clients within a variety of segments.
• Ability to clearly set and communicate with team leader performance objective and goals
• The ability to develop and deliver formal presentations to others that may include management, peers, team members, and others outside the organization.
• Stay informed of Entegra contracted programs on manufacture, direct store delivery and supplies, equipment and services.

Data Analysis/Interpretation:

• Ability to manage large data set in Microsoft Access and Excel
• Provide recommendations and guidance to clients regrading Entegra contracted programs to include manufacture programs, Direct Service Distribution, Service Equipment and Supply, and regional programs.
• The ability to systematically gather information from a variety of sources, analysis information, identify implications of data, draw appropriate conclusions, generate viable alternative solutions to a question or problem, and evaluate the consequences of choosing each alternative.
• Ability to convert general data and findings into applied, specific information and suggestions that add value to business planning.

Project Management:

• The ability to plan resource requirements and secure resources to ensure the successful completion of designated projects and to effectively manage time and resources to ensure that work is completed efficiently.

Sales Orientation:

• The ability and willingness to recognize, identify, and assist in sales opportunities and close sales of products and services. This also includes the ability to face resistance without becoming discouraged or defensive.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Bachelor’s Degree
• Ability to manage large data set in Microsoft Access and Excel
• Five years industry experience; supply chain, hospitality, golf and or food service industry
• Proven success with business development opportunities in the hospitality industry
• Strong knowledge on how to use Access, Excel and other data set applications
• Strong analytical skills.
• Strong client presentation skills required
• Project Management Experience preferred.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degreeor equivalent experienceMinimum Management Experience – 5 yearsMinimum Functional Experience – 5 years