Senior Manager Engineering, BS/and Business Master Honors Program New Position

University of Texas; Austin, Northern (TX, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

The University of Texas at Austin's Cockrell School of Engineering seeks a Senior Manager for the Engineering BS and Business MS Honors Program to provide concierge-style advising and progress tracking from enrollment through completion.

You will partner with faculty and staff to implement program policies, guide students through career exploration, study abroad planning, and leadership experiences, and maintain detailed program records and reports.

Qualifications

• Bachelor’s degree or higher in education, student development, or related field.
• Five years of experience including supervisory experience.
• Experience in academic advising, success coaching, first-year experience, or retention.
• Proven ability to establish rapport with students, faculty and staff.
• Excellent written and verbal communication skills.

Responsibilities

• Provide professional academic advising, career exploration, study abroad planning, leadership development, and relevant resource referrals, orientation, and registration assistance to assigned students.
• Serve as the central, ongoing case manager for assigned BS/MS Honors Students.
• Prepares reports, proposals, and recommendations for overall programs; keeps detailed records of assigned activities.
• Collaborate with a broad network of internal and external partners to connect students to mentoring, internship, and study abroad.
• Collaborate across CSE to develop and implement student leadership experiences and support strategies that promote a sense of belonging and strengthen student outcomes.
• Respond to students’ inquiries via phone, email, and technology applications (Navigate, two-way texts, etc.)
• Utilize technology (Navigate, etc.) to streamline student communications, nudges, and progress monitoring.
• Develop, manage, and communicate services and resources through program promotions, class presentations, training sessions, and faculty and community collaborations.
• Participate in ongoing relevant professional development to ensure implementation of current strategies and promising practices.
• Performs other duties as assigned.

Skills

Academic advising

Success coaching

Student development

Supervisory experience

Interpersonal communication

Verbal & written communication

Education

Bachelor’s degree or higher in education, student development, or related field

Tools

Navigate

Student information systems

Job description

## General NotesAs a top-10 engineering school with the No. 1 program in Texas, the Cockrell School of Engineering at The University of Texas at Austin (UT Austin) has been a global leader in technology innovation and engineering education for over a century. With 11 undergraduate and 13 graduate programs, over 20 research centers and a faculty community that boasts one of the highest number of National Academy of Engineering members among U.S. universities, Texas Engineering has launched some of the nation’s most accomplished leaders and pioneered world-changing solutions in virtually every industry, from space exploration to energy to health care. Situated in the heart of Austin — named “America’s Coolest City” by Expedia and “The Best Place to Live in the U.S.” by U.S. News and World Report — the Cockrell School embodies the city’s innovative spirit. Major companies with Austin campuses, such as Dell, National Instruments, Apple, IBM, Samsung, Google and many others, continue to recruit Cockrell School students at a remarkable rate, launching thousands of successful careers and developing Texas Engineers into industry leaders. UT Austin, recognized by Forbes as one of America’s Best Large Employers, provides outstanding employee benefits and total rewards packages that include:* Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)* Voluntary Vision, Dental, Life, and Disability insurance options* Generous paid vacation, sick time, and holidays* Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds* Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)* Flexible spending account options for medical and childcare expenses* Robust free training access through LinkedIn Learning plus professional conference opportunities* Tuition assistance* Expansive employee discount program including athletic tickets* Free access to UT Austin's libraries and museums with staff ID card* Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card## PurposeThe Senior Manager, Engineering BS and Business MS Honors Program provides concierge-style student case management and comprehensive support, including advising, career exploration, continuous progress monitoring, and connections to a broad network of internal and external wraparound services. The roles serve as the single point of contact, helping students navigate their higher education journey toward a career by providing high-impact engagement and continuous monitoring, tracking, and support from enrollment through completion. Additionally, the position leverages emerging technology to streamline student communication, tracking, and service delivery.## Responsibilities* Partner with program leadership, faculty, and other stakeholders to develop, implement, assess, and continuously improve the Honors BS in Engineering/MS in Business program. Help translate the program’s vision and goals into detailed policies, processes, student experiences, and operating practices. As the program evolves, identify opportunities for improvement, gather and analyze feedback and program outcomes, recommend changes, and coordinate the implementation of approved modifications to ensure the program continues to meet the needs of students and the Schools.* Provide professional academic advising, career exploration, study abroad planning, leadership development, and relevant resource referrals, orientation, and registration assistance to assigned students.* Serve as the central, ongoing case manager for assigned BS/MS Honors Students.* Prepares reports, proposals, and recommendations for overall programs; keeps detailed records of assigned activities.* Collaborate with a broad network of internal and external partners to connect students to additional support such as mentoring, internship, and study abroad.* Collaborate across CSE to develop and implement student leadership experiences and support strategies that promote a sense of belonging and strengthen student outcomes.* Respond to students’ inquiries via phone, email, and technology applications (i.e., Navigate, two-way texts, etc.)* Utilize technology (Navigate, etc.) to streamline student communications, nudges, and progress monitoring.* Develop, manage, and communicate services and resources through program promotions, class presentations, training sessions, and faculty and community collaborations.* Participate in ongoing relevant professional development to ensure implementation of current strategies and promising practices.* Performs other duties as assigned.## Required Qualifications* Bachelor’s degree or higher in education, student development, or related field.* Five (5) years of experience including supervisory experience* Demonstrated experience in academic advising, success coaching, first-year experience, or retention within student services or higher education.* Experience managing student programs.* Demonstrated problem solving skills.* Ability to establish strong rapport with students, faculty and staff.* Excellent verbal, written, and interpersonal communication skills.*Relevant education and experience may be substituted as appropriate.*## Preferred Qualifications* Master’s degree preferred.* More than five years of relevant experience.* Experience working in a large academic school or college in higher education* Demonstrated experience providing high-quality and engaging customer service.* Experience using Navigate or other student communication system technology.## Salary Range$70,000 + *depending on qualifications*## Working Conditions* Work is performed in a standard office environment.* Repetitive use of keyboard at workstation.## Work Shift* Standard work schedule is Monday – Friday, 8:00 a.m. – 5:00 p.m.* Periodic work outside of normal business hours, to include evenings and weekends, may be required on a periodic basis or for special events.## Required Materials* Resume/CV* Letter of interest* 3 work references with their contact information; at least one reference should be from a supervisor**Important for applicants who are NOT current university employees or contingent workers:** You will be prompted to submit your resume in the first step of the online job application process. Then, any additional Required Materials will be uploaded in the My Experience section; you can multi-select the additional files or click the Upload button for each file. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.