Senior Manager Engineering, BS/and Business Master Honors Program New Position

Phase2 Technology; Austin (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Retirement plan TRS

Tuition assistance

Employee discounts

Library access

Job summary

University of Texas at Austin is seeking a Senior Manager, Engineering BS and Business MS Honors Program on the UT Austin campus. The role provides concierge-style student case management and comprehensive support from enrollment through completion, coordinating with faculty and external partners.

Immediate start and standard 40-hour work week are expected. The position emphasizes advising, progress monitoring, and leveraging Navigate and other tech tools to enhance student outcomes and

Qualifications

• Bachelor's degree in education, student development, or related field.
• Five (5) years of experience including supervisory experience.
• Experience in academic advising, success coaching, first-year experience, or retention within student services or higher education.
• Experience managing student programs.
• Demonstrated problem solving skills.
• Ability to establish strong rapport with students, faculty and staff.
• Excellent verbal, written, and interpersonal communication skills.

Responsibilities

• Partner with program leadership, faculty, and other stakeholders to develop, implement, assess, and continuously improve the Honors BS in Engineering/MS in Business program.
• Provide professional academic advising, career exploration, study abroad planning, leadership development, and relevant resource referrals, orientation, and registration assistance to assigned students.
• Serve as the central, ongoing case manager for assigned BS/MS Honors Students.
• Prepares reports, proposals, and recommendations for overall programs; keeps detailed records of assigned activities.
• Collaborate with a broad network of internal and external partners to connect students to additional support such as mentoring, internship, and study abroad.
• Collaborate across CSE to develop and implement student leadership experiences and support strategies that promote a sense of belonging and strengthen student outcomes.
• Respond to students' inquiries via phone, email, and technology applications (i.e., Navigate, two-way texts, etc.)
• Utilize technology (Navigate, etc.) to streamline student communications, nudges, and progress monitoring.
• Develop, manage, and communicate services and resources through program promotions, class presentations, training sessions, and faculty and community collaborations.
• Participate in ongoing relevant professional development to ensure implementation of current strategies and promising practices.
• Performs other duties as assigned.

Skills

Supervisory experience

Academic advising

Student services

Communication skills

Education

Bachelor's degree or higher

Master's degree preferred

Tools

Navigate

Job description

Job Posting Title

Senior Manager Engineering, BS/and Business Master Honors Program in Cockrell School of Engineering

Hiring Department

Cockrell School of Engineering

Position Open To

All Applicants

Weekly Scheduled Hours

40

FLSA Status

Exempt from FLSA

Earliest Start Date

Immediately

Position Duration

Expected to Continue

Location

UT MAIN CAMPUS

General Notes

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin's libraries and museums with staff ID card
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

Purpose

The Senior Manager, Engineering BS and Business MS Honors Program provides concierge-style student case management and comprehensive support, including advising, career exploration, continuous progress monitoring, and connections to a broad network of internal and external wraparound services. The roles serve as the single point of contact, helping students navigate their higher education journey toward a career by providing high-impact engagement and continuous monitoring, tracking, and support from enrollment through completion. Additionally, the position leverages emerging technology to streamline student communication, tracking, and service delivery.

Responsibilities

• Partner with program leadership, faculty, and other stakeholders to develop, implement, assess, and continuously improve the Honors BS in Engineering/MS in Business program. Help translate the program's vision and goals into detailed policies, processes, student experiences, and operating practices. As the program evolves, identify opportunities for improvement, gather and analyze feedback and program outcomes, recommend changes, and coordinate the implementation of approved modifications to ensure the program continues to meet the needs of students and the Schools.
• Provide professional academic advising, career exploration, study abroad planning, leadership development, and relevant resource referrals, orientation, and registration assistance to assigned students.
• Serve as the central, ongoing case manager for assigned BS/MS Honors Students.
• Prepares reports, proposals, and recommendations for overall programs; keeps detailed records of assigned activities.
• Collaborate with a broad network of internal and external partners to connect students to additional support such as mentoring, internship, and study abroad.
• Collaborate across CSE to develop and implement student leadership experiences and support strategies that promote a sense of belonging and strengthen student outcomes.
• Respond to students' inquiries via phone, email, and technology applications (i.e., Navigate, two-way texts, etc.)
• Utilize technology (Navigate, etc.) to streamline student communications, nudges, and progress monitoring.
• Develop, manage, and communicate services and resources through program promotions, class presentations, training sessions, and faculty and community collaborations.
• Participate in ongoing relevant professional development to ensure implementation of current strategies and promising practices.
• Performs other duties as assigned.

Required Qualifications

• Bachelor's degree or higher in education, student development, or related field.
• Five (5) years of experience including supervisory experience
• Demonstrated experience in academic advising, success coaching, first-year experience, or retention within student services or higher education.
• Experience managing student programs.
• Demonstrated problem solving skills.
• Ability to establish strong rapport with students, faculty and staff.
• Excellent verbal, written, and interpersonal communication skills.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Master's degree preferred.
• More than five years of relevant experience.
• Experience working in a large academic school or college in higher education
• Demonstrated experience providing high-quality and engaging customer service.
• Experience using Navigate or other student communication system technology.

Salary Range

$70,000 + depending on qualifications

Working Conditions

• Work is performed in a standard office environment.
• Repetitive use of keyboard at workstation.

Work Shift

• Standard work schedule is Monday - Friday, 8:00 a.m. - 5:00 p.m.
• Periodic work outside of normal business hours, to include evenings and weekends, may be required on a periodic basis or for special events.

Required Materials

• Resume/CV
• Letter of interest
• 3 work references with their contact information; at least one reference should be from a supervisor

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.