Senior Manager, Employee Relations and Compliance

LegalZoom; Austin (TX); Remote; USD 121,000 - 195,000; Full time

Job summary

An established industry player is seeking a passionate Employee Relations Sr. Manager to spearhead their employee relations strategy. This role involves creating scalable programs, leading investigations, and coaching leaders to foster a positive work environment. The ideal candidate will have extensive experience in employee relations and a solid grasp of employment law, coupled with exceptional communication skills. Join a remote-first company committed to diversity and inclusion, where you can make a significant impact on workplace culture and employee satisfaction.

Benefits

Medical, Dental, Vision Insurance

401k with Matching Contributions

Paid Time Off

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Short-Term/Long-Term Disability Insurance

Fertility Benefits

Mental Health Support

One Medical

Fringe Lifestyle Benefits up to $250

Qualifications

• 8+ years in employee relations or HR with a strong understanding of US employment laws.
• Excellent communication and conflict resolution skills are essential.

Responsibilities

• Lead employee relations strategy and programs to ensure a positive workplace culture.
• Conduct sensitive internal investigations and provide coaching to leaders.

Skills

Employee Relations

Human Resources

Employment Law

Communication Skills

Conflict Resolution

Data Analysis

Coaching

Judgment

Education

Undergraduate Degree

Job description

Overview

We’re looking for an experienced Employee Relations Sr. Manager to lead LegalZoom’s Employee Relations strategy and programs. People are the driving force of success at LegalZoom and we’re building the team that drives our growth and shapes our culture. If you're passionate about employee relations and ensuring a positive, ethical, and respectful workplace and culture, we want to talk to you.

You will:

• Partner with People & Places and Legal to create and drive consistent, scalable global employee relations programs and processes across the organization.
• Lead sensitive internal investigations regarding alleged policy violations and employee relations matters, owning the process end to end while taking partners as appropriate.
• Help coach and develop LegalZoom people leaders by working closely with the HR Business Partner team, Employment Counsel, and Talent Management to, amongst other things:
• Build and facilitate trainings on ER-related topics, including handling ER issues, conflict resolution, and performance management.
• Provide live-team coaching for partners and leaders handling challenging employee relations matters.
• Use data to identify employee relations trends, diagnose issues, and design and implement remediations as needed.
• Partner with the HRBP team on interventions required for employees, effective management of performance-related matters, and preventing and mitigating employee relations risks.
• Coach and influence all levels of employees on how to successfully deliver difficult messages.
• Balance organizational risk with employee experience by assessing risks, advocating for employee-centric solutions, and ensuring alignment with business decisions while maintaining commitment to final outcomes.
• Recommend policy changes and enhancements based on local, state, federal, and international law, ER data, and investigation outcomes and trends.
• Track to and conduct compliance audits to ensure P&P teams are compliant and following local, state, and federal laws.
• Lead compliance project management by defining compliance requirements, collaborating with P&P and business teams on implementation, and overseeing ongoing monitoring and auditing of practices.
• Support integration workstreams as a result of any acquisitions should they occur, assessing the current state of the acquired organization, recommending an appropriate approach to achieve compliance, and partnering to execute on identified actions.

You have:

• Undergraduate degree and a minimum of 8 years of experience in employee relations, human resources, or employment law.
• Knowledge of US employment laws and regulations; knowledge of global employment law a plus (India, Poland, UK).
• Strong track record of exercising sound judgment, while balancing urgency/time pressure and the need for attention to detail.
• Excellent written and verbal communication skills and ability to convey empathy while managing sensitive situations.
• Ability to successfully navigate ambiguity in a fast-paced, fluid environment.
• Excitement to build Employee Relations COE and lead foundational efforts.
• Experience in the technology industry strongly preferred.

LegalZoom is a remote-first company and the national range for this role is ($121,500 - $194,400). Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below:

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short-Term/Long-Term Disability Insurance
• Plus other wellness benefits to include:
• Fertility
• Mental Health
• One Medical
• Fringe lifestyle benefits up to $250

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.