Senior Manager, Digital Technologies

Wilsonart; Austin (TX); On-site; USD 180,000 - 260,000; Full time

Job summary

Wilsonart in Austin, TX is seeking a hands-on leader to oversee global web simplification and digital presence. The role partners with Sales, Marketing, product management, and IT to strategize, plan, and deliver web solutions that serve global and regional needs, reporting to the CIO within Corporate IT.

You will drive analytics, develop dashboards, evolve the digital platform, manage programs end-to-end, govern security and compliance, and champion generative AI adoption across platforms to

Qualifications

• Bachelor's degree required.
• 10+ years of global experience delivering web solutions.
• Experience with web technologies and AI is preferred.
• Willingness to travel internationally.

Responsibilities

• Lead global digital commerce and web presence initiatives.
• Develop dashboards and metrics for revenue, behavior, and ROI.
• Design and govern digital architecture across web, mobile and commerce.
• Plan programs, mobilize resources, and ensure on-time delivery.
• Oversee vendor management and external partnerships.
• Champion AI enablement across platforms with governance.

Skills

Global leadership

Strategic thinking

Analytical skills

Communication

Travel readiness

Education

Bachelor's degree

Tools

Java

Akamai

AWS

Magento

HTML5

CMS

AI tools

Job description

Position Type: Full time

Job Description

JOB SUMMARYA hands-on management position accountable for global web simplification and enhancing the Company’s digital presence. The position works closely with global sales and marketing leaders, product managers, and other management team members to strategize, plan, and deliver web solutions that would meet the Company’s and Customer’s needs (globally and regionally), using appropriate and cost-effective technologies. This is a strategic role that will be a part of the Corporate IT function reporting directly to the CIO.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Global Digital Commerce & Sales Enablement Leadership

Lead the global program digital commerce solutions, ensuring alignment with corporate strategy and regional business objectives. Serve as an internal advisor/consultant, sharing and deploying best practices related to global web presence, product and service positioning, digital commerce capabilities, and customer experience technologies. Collaborate with Sales, Marketing, Product Management, external design agencies, and regional business teams to ensure digital platforms accurately reflect brand and competitive positioning across global markets. Guide, manage, and deliver innovative web and digital commerce solutions—including products, services, and platform enhancements—to meet evolving global and regional needs.

Analytics, Insights, and Performance Reporting

Develop dashboards and reporting frameworks that provide Sales, Marketing, and leadership with clear insights into web traffic analytics and performance, campaign ROI, customer behavior, and platform utilization. Provide strategic recommendations to improve revenue processes, customer experience, and operational efficiency through data, automation, and technology enhancements.

Digital Architecture & Platform Development

Evaluate, design, and manage the enterprise digital solutions architecture across global web, mobile, and e-commerce platforms. Oversee infrastructure, hosting, web administration, content delivery, and the development of web applications—including online catalogs, configurators, shopping carts, collaboration tools, visualizers, and mobile applications. Ensure digital platforms integrate effectively with enterprise systems and support scalable, secure, customer-centric experiences.

Program & Project Management

Develop project plans, define deliverables, and mobilize global and local resources—both internal and external—to drive successful execution. Oversee all phases of the project lifecycle from inception through deployment, including hand-off to business teams and long-term support. Identify risks, develop mitigation strategies, monitor progress, reallocate resources as needed, and ensure timely, high-quality delivery of project outcomes.

Operational Excellence & Governance

Lead requirements gathering, process analysis, and system enhancements across digital platforms and sales/marketing technologies. Oversee application development, testing (unit, integration, UAT), data conversion, integration management, reporting, security/compliance, change management, and user training. Present program and initiative status to senior leadership, covering priorities, deliverables, risks, schedules, budgets, vendor performance, and technology decisions.

Vendor & Resource Management

Identify, engage, and manage external partners, including global and low-cost service providers, to support development, design, integration, and operational needs. Oversee vendor contracts, performance, and alignment with project and platform objectives.

AI Enablement

Champion the adoption of generative AI, intelligent automation, and agentic AI capabilities across global digital platforms to enhance customer experience and operational efficiency. Identify, evaluate, and pilot AI-driven tools and use cases in partnership with Product Management, Marketing, and IT to accelerate digital commerce innovation. Establish governance and best practices for responsible AI adoption, ensuring solutions remain secure, scalable, and aligned with enterprise data and compliance standards.

MINIMUM REQUIREMENTS

EDUCATION

Bachelor's degree Required

EXPERIENCE

10+ years Global experience: in addition to North America, experience in Europe is a plus. Managing and delivering global solution development initiatives and products. Experience and expertise in the following products, technologies, and concepts: Web Technologies - Java, Akamai, Amazon Web Services, ATG, Magento, .Net, HTML5, XML, SEO, SEM, Social media, CMS. AI Technologies – Generative AI, RAG Architecture, Intelligent Automation, Agentic AI will be preferred.

KNOWLEDGE, SKILLS, and ABILITIES

• A hands-on doer capable of working in a fast paced entrepreneurial culture
• A team player who can interrelate and operate effectively with peers and other associates
• An active listener with superior verbal and written communication skills
• Strong analytical and problem solving skills
• Self-motivated, energetic, secure, well-grounded individual who possesses integrity and honesty and strives for excellence in all endeavors
• Ability to travel internationally 50%

WORKING CONDITIONS PHYSICAL REQUIREMENTS

Sitting in a comfortable position with frequent opportunity to move about.

Wilsonart is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.