Senior Manager, Digital Shared Services — Testing & SRE

OpenTalent; Buffalo (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

OpenTalent in Buffalo, NY seeks a senior leader to manage the Digital Shared Services department, guiding testing and Site Reliability Engineering (SRE) across multiple applications. You will own budgets for several cost centers and set long- and short-term strategic direction.

You will partner with divisional peers, technology leadership, and business partners, supervising career development and overseeing performance, risk, and compliance within the departments.

Qualifications

• Directs the analysis of complex business requirements and recommends innovations for impact.
• Oversees budgets for multiple cost centers and strategic technology initiatives.
• Leads Testing and SRE domains with executive-level communication and vendor collaborations.

Responsibilities

• Direct and participate in client consultations to analyze business requirements and deliver innovative solutions.
• Monitor industry trends in test automation, observability, and incident management; evaluate and adopt new technologies.
• Lead testing and SRE activities across teams, assign staff, and ensure timely completion within budget.

Skills

Ruby

Cucumber

Generative AI

Agile

Kanban

Leadership

Budgeting

Stakeholder management

Job description

OpenTalent in Buffalo, NY seeks a senior leader to manage the Digital Shared Services department, guiding testing and Site Reliability Engineering (SRE) across multiple applications. You will own budgets for several cost centers and set long- and short-term strategic direction.

You will partner with divisional peers, technology leadership, and business partners, supervising career development and overseeing performance, risk, and compliance within the departments.