Senior Manager, Digital Requirements & Performance

Caterpillar Financial Services Corporation; Houston (TX); On-site; USD 173,000 - 259,000; Full time

Benefits offered by this job

Medical benefits

401(k) savings plans

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Career Development

Incentive bonus

Disability benefits

Life Insurance

Parental leave

Tuition Reimbursement

Paid time off

Job summary

Caterpillar in Houston, TX, seeks a Senior Manager, Digital Requirements & Performance to oversee planning and implementation of complex digital programs. You will lead cross-functional teams across Marine and Oil & Gas to deliver customer value and measurable business outcomes.

The role emphasizes governance, program management, and change control, requiring strong leadership to coordinate diverse groups and meet deadlines.

Qualifications

• Knowledge of tactical, strategic planning; short-term to 3-5 year planning.
• Ability to manage multiple digital projects and programs across teams.
• Strong leadership to motivate and align diverse groups.
• Experience with change control processes and governance.
• Ability to analyze root causes and drive resolutions efficiently.
• Familiarity with program management policies and best practices.

Responsibilities

• Define digital requirements across Marine and Oil & Gas to drive value.
• Support digital requirements for services execution and hardware needs.
• Develop and monitor metrics for quality, performance, velocity and cost.
• Coordinate with COGMD and enterprise partners to align objectives.
• Plan and monitor development to ensure quality standards are met.
• Lead teams across diverse digital program workstreams.

Skills

Strategic planning

Program management

Leadership

Change control

Problem management

Decision making

Organizational leadership

Cross-functional collaboration

Job description

Career Area:

Technology, Digital and Data

Job Description:

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar Oil & Gas and Marine:

Caterpillar’s Oil and Gas division provides superior products and service solutions to make our customers more efficient and lower total cost of ownership. Globally, we deliver engineered oilfield and drilling equipment repair and certification, mechanical and rotating equipment repairs and upgrades, rapid prototyping of spare parts, robust asset management, operation and maintenance and field engineering services. We offer a wide range of career opportunities across a variety of technical and business roles in engineering and service locations worldwide. Join our team and help build engineering solutions that change the industry. When you join the Caterpillar Oil & Gas and Marine Division (COGMD), you join a global team that helps to power the global energy industry as well as provide power and propulsion on the water.

Additional Information

• Relocation is available for this position


• Sponsorship is not available for this position

About the role

The Caterpillar Oil & Gas Division has an exciting opportunity for a Senior Manager, Digital Requirements & Performance role located in Houston, Texas. The Senior Manager, Digital Requirements & Performance role oversees the planning, organization and implementation of multiple and complex digital projects.

What you will do

• Work across Marine and Oil & Gas teams to define digital requirements to drive customer value and business results


• Support digital requirements for services execution


• Support digital hardware requirements


• Develop and manage metrics for quality, performance, velocity and cost of digital solutions


• Communicate, align and govern across COGMD and enterprise partners


• Work with Marine and O&G teams to define requirements for dealer delivered digital solutions


• Serve as primary voice of COGMD into Cat Digital


• Manage all aspects of a program to ensure the program is implemented, accepted and accomplished within a set deadline.


• Plan and monitor program development to ensure that quality standards are achieved.


• Organize and coordinate teams who work on diverse aspects of digital programs.


• Serve as a liaison and build bridges among groups within and outside of the digital field.


• Monitor project results for significant deviations.


• Ensure adherence to quality standards and processes.


• Translate corporate objectives into program objectives and practices.

What you will have

• Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.


• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.


• Organizational Leadership: Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.


• Program Management (M0260): Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives.


• Change Control: Knowledge of the processes and procedures by which a change is identified, evaluated, approved, monitored and documented; Ability to manage changes in the production environment and processes effectively+


• Problem Management: Knowledge of the processes involved in problem control, error control and the production of management information or computer hardware; ability to identify the root cause of problems in a timely and accurate manner and bring them to a successful resolution.

Top candidates will have

• Previous customer/dealer facing experience


• Leadership experience

Summary Pay Range

$172,630.00 - $258,950.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*


• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*


• 401(k) savings plans*


• Health Savings Account (HSA)*


• Flexible Spending Accounts (FSAs)*


• Health Lifestyle Programs*


• Employee Assistance Program*


• Voluntary Benefits and Employee Discounts*


• Career Development*


• Incentive bonus*


• Disability benefits


• Life Insurance


• Parental leave


• Adoption benefits


• Tuition Reimbursement

* These benefits also apply to part-time employees

This position requires working onsite five days a week.Relocation is available for this position.Visa Sponsorship is not available for this position.

Posting Dates

September 24, 2026 - October 7, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.