Senior Manager, Digital Experience — Category Growth & Strategy

Staples Advantage Canada

Framingham (MA)

On-site

USD 120,000 - 180,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Inclusive culture

Flexible PTO

Discounts and wellness programs

Job summary

Staples is seeking a Senior Manager, Digital Experience – Site Category Management to lead digital performance for a key category on Staples.com. You will own the category’s digital strategy, roadmap, andcommerce growth, partnering with Merchandising and cross-functional teams to boost conversion and engagement.

You will analyze customer data, drive site improvements, and influence product roadmaps to enhance experiences across web, mobile, and app channels.

Qualifications

Bachelor’s degree or equivalent experience.
8+ years of progressive digital/ecommerce experience.
Experience leading a team and driving performance.
Proven ability to influence senior leaders and stakeholders.
Strong analytical and data-driven decision-making skills.

Responsibilities

Lead the digital experience and business performance for a key category, driving conversion, revenue, margin, and customer engagement.
Develop and execute category digital strategies and roadmaps, securing alignment from senior leadership.
Partner with Merchandising, Marketing, Product, UX, Content, Analytics, and Technology teams to deliver a best-in-class customer experience.
Utilize web analytics and performance data to identify opportunities and drive growth.
Drive go-to-market activation and execution for major category initiatives and seasonal events.
Influence product roadmaps and define business requirements to improve site capabilities.
Identify and execute opportunities for optimization and innovation across the category.