Senior Manager, Digital

Waste Management; United States; Remote; USD 132,000 - 177,000; Full time

Job summary

Waste Management is seeking an IT professional to lead project teams in the design, implementation, and support of technology solutions. The role involves managing multiple projects, establishing strategic plans, and ensuring alignment with business objectives while leading teams to achieve innovative IT solutions.

Benefits

Medical, Dental, Vision, Life Insurance

Short Term Disability

Stock Purchase Plan

Company match on 401K

Paid Vacation, Holidays, and Personal Days

Qualifications

• 8 years of relevant work experience in IT.
• Technical expertise in Salesforce CRM and project lifecycle methodology.
• Ability to communicate effectively with executive leadership.

Responsibilities

• Leads multiple teams/projects in IT design and support.
• Creates and approves project plans aligned with IT strategy.
• Monitors budget performance and oversees recruiting.

Skills

Project Management

Budgeting

Communication Skills

Agile Methodology

Strategic Planning

Education

Bachelor's Degree

High School Diploma or GED (in lieu of degree)

Job description

WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

To enable our business to expand our lead in a market increasingly enhanced by technology, WM is undertaking a substantial technology transformation. We are seeking talented Information Technology professionals to join the Waste Management team who are motivated to help us transform the way we design, build and use technology. With your skills and experience, we look for you to combine your technical expertise with industry best practices in an effort to align information technology solutions with WM business strategy.

I. Job Summary

Leads andcoordinates the efforts two to three teams and / or two to three projects in the design, development, implementation, and support of variouscustomer products and programs and/or projects to support a broad spectrum of business needs of a business unit.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Other minor duties may be assigned and may vary by department.

• Establishes strategic plans and objectives, provides direction for the team to deliver the business priorities and roadmaps.
• Creates and/or approves project plans and application designs to ensure projects are aligned with standards and IT strategy. Approves standards, policies, and procedures.
• Provides expert technical and functional leadership and problem resolution to teams throughout the lifecycle of the projects.
• Coordinates with multiple teams and provides subject matter expertise in support of technology needs of the business unit or function served.
• Assigns and reviews work. Allocates appropriate resources to ensure that projects are completed within committed time and budget and are integrated with other software applications.
• Maintains working relationship and coordinates with several teams to integrate project with applications and/or initiatives.
• Coordinates communication about project status to all levels of the organization.
• Prepares and/or provides budget input for ongoing and future expenditures, monitors budget performance, and provides forecasts. Monitors departmental performance against budget.
• Coordinates and oversees recruiting, interviewing, hiring, career development, performance management, pay determination and team communication.
• Manages cross-department/user group alignment, building and maintaining design solutions and connections amongst stakeholders

III. Supervisory Responsibilities

The highest level of supervisory skills required in this job is management through one or more managerial levels. This includes:

• Direct supervision of full-time employees including management, team leads and individual contributor positions;
• May have indirect supervision of other full-time management and/or individual contributor positions.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job. Candidates must live and work within the United States.

A. Education and Experience

Education: Bachelor's Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four years of relevant work experience.

Experience: Eight years of relevant work experience (in addition to education requirement).

B. Certificates, Licenses, Registrations or Other Requirements

None required.

C. Other Knowledge, Skills or Abilities Required

May require in depth skills in one or more of the following:

• The ability to build the strategy and deliver, customer optimization programs; prioritize and deliver continuous innovation; create and maintain product roadmaps.
• Experience in Salesforce CRM- Sales and Service Cloud end to end implementation experience using Agile methodology, systems integration experience, application testing, project lifecycle methodology, analytical skills,andgeneral IT knowledge.
• Budgeting, communication skills,effective communication withexecutive leadership, strategic planning and simultaneous project management of multiple projects.
• Identify opportunities to improve the Sales/Service process along with integrating new features and/or capabilities.

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Normal setting for this job is: office setting and/or landfill/outdoor.

The expected base pay range for this position across the U.S. is $132900 - $176100. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

In addition, this position is eligible for bonus.

Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

About Us

ABOUT WM WM (WM.com ) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com .

Equal Employment Opportunity

For United States:WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.

About the Team

What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.

About the Team

What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities. We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.

Job Info

• Job Identification 2334427
• Job Category IT Administration
• Posting Date 06/20/2025, 01:28 PM
• Job Schedule Full time
• Locations 800 CAPITOL ST STE 3000, HOUSTON, TX, 77002, US (Remote)