Senior Manager, DevOps Engineering - Remote USA (*eligible states)

RealReal inc.; San Francisco (CA); Remote; USD 194,000 - 217,000; Full time

Job summary

An established industry player is searching for a Senior Engineering Manager, DevOps, to lead a talented team of engineers. This pivotal role involves overseeing the cloud infrastructure on AWS and GCP, enhancing developer productivity through efficient CI/CD pipelines, and fostering a culture of growth and innovation. You will be at the forefront of technical operations, ensuring the scalability and security of systems while mentoring a high-performing team. If you're passionate about technology and leadership, this is an incredible opportunity to make a significant impact in a dynamic environment.

Benefits

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid Parental Leave

9 Paid Company Holidays

Flexible Time Off

Qualifications

• 10+ years in technology with a focus on DevOps and Cloud engineering.
• 4+ years managing a high-performance DevOps team.

Responsibilities

• Lead a team of DevOps engineers to manage cloud infrastructure.
• Establish best practices for SRE and improve developer productivity.

Skills

DevOps

Cloud Engineering

Communication Skills

Vendor Negotiation

Cloud Security

Education

Bachelor's degree in Computer Science

Tools

AWS

GCP

Datadog

Terraform

GitHub

Kubernetes

Job description

About The Role

We are seeking a technical and growth-minded Senior Engineering Manager, Devops to lead a team of DevOps engineers at The RealReal. The DevOps team is responsible for our Amazon Web Services and Google Cloud infrastructure, our CI/CD pipelines, observability, and aspects of developer productivity.

This team is at the heart of our technical operations and has a huge impact on our ability to scale, in a secure and cost-effective manner. You will be a strong communicator who can speak for and motivate your engineering team. You bring real-world DevOps, infrastructure, operations, and scaling experience. Our team places a strong focus on your growth and personal development, as such, The RealReal is a great place to develop your professional software and leadership skills. This role reports to the Vice President of Engineering.

What You Get To Do Every Day

• Work closely with Engineering leadership to provide for cloud infrastructure needs, in a cost-effective and secure manner.
• Negotiate and manage relationships for SaaS providers like AWS, GCP, etc.
• Establish and promote best practices for SLIs, SLOs, Error Budgets, Monitoring/Alerting and other best-in-class SRE practices.
• Develop and improve developer productivity tooling, including CI/CD pipelines, internal developer setup and sandboxes, etc.
• Develop and mentor an existing team of SRE, DevOps, and Database engineers.

What You Bring To The Role

Minimum Requirements:

• 10+ years of experience in technology and infrastructure, specializing in DevOps, SRE, and Cloud engineering.
• 4+ years of managing a high-performance DevOps team.
• Strong written and verbal communication skills.
• Hands-on AWS and GCP experience.
• Hands-on experience with observability platforms like Datadog.
• Experience with EKS / Kubernetes and CI/CD pipelines.
• Experience with Terraform.
• Experience managing GitHub.
• Experience budgeting and tracking cloud costs.
• Vendor negotiation and management.
• Cloud security experience.

Preferred Requirements:

• E-commerce experience.
• Auditing and compliance experience.
• Knowledge of full-stack development in Ruby, Elixir, or similar.
• Bachelor’s degree in Computer Science, Engineering, related field, or equivalent professional experience.

Compensation, Benefits, + Perks

• Employee Stock Purchase Plan.
• 401K with Company Match.
• Medical, Dental & Vision Insurance.
• Paid Parental Leave.
• 9 Paid Company Holidays.
• Flexible Time Off (With Manager Approval).
• Find out more about our Benefits here.

The expected salary range for this role is $194,499.00-$216,109.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.