Senior Manager, Control Management - Product Risk Assessments

AMEX; Phoenix (AZ); Hybrid; USD 90,000 - 165,000; Full time

Job summary

Join a leading global financial services firm where you will play a pivotal role in managing operational risks and ensuring compliance. In this dynamic position, you will assess risks associated with new business initiatives and collaborate across various teams to enhance the organization's resilience. This role offers the opportunity to make a significant impact while working in a supportive environment that prioritizes your professional growth and well-being. With a commitment to diversity and inclusion, you'll be part of a team that values every contribution and fosters a culture of belonging.

Benefits

6% Company Match on retirement savings plan

Free financial coaching

Comprehensive medical, dental, vision benefits

Flexible working model

20+ weeks paid parental leave

Access to wellness centers

Confidential counseling support

Career development opportunities

Qualifications

• 4+ years in operational risk management with a strong understanding of lifecycle activities.
• Experience in process governance and regulatory frameworks.

Responsibilities

• Perform risk assessments on new business initiatives and ensure risk mitigation.
• Collaborate with multiple partners across business units.

Skills

Operational Risk Management

Project Management

Communication Skills

Analytical Skills

Interpersonal Skills

Education

Bachelor's Degree in Finance

MBA or MSc

Job description

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium, and large businesses. The Control Management (CM) team strives to ensure that GCS has a robust first line of defense, playing an active role in supporting the growth of business, meet its objectives and demonstrating an effective control framework.

The objective of the first line of defense (1LOD) in GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BUs resilience through managing a clear methodology of inherent and residual risk.

GCS is looking for a first line of defense (1LOD) Senior Manager, Control Management - Product Risk Assessments, within Risk ID, Assessment, Testing & Reporting. The Senior Manager will perform inherent risk assessments on new business initiatives and ensure risk is mitigated prior to launch. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Senior Manager, Control Management - Product Risk Assessments will :

• Perform risk assessments on new business initiatives, including product development, to ensure accurate risk identification and mitigation in partnership with Risk Stripes, including but not limited to, Compliance, General Counsel, Information Security, Finance, Fraud, and Third-Party Risk
• Support business stakeholders with identification of risks where changes or mitigating controls are needed prior to deployment
• Monitor internal issues and events to proactively identify areas of concern that may impact future business initiatives
• Remain informed of the external regulatory landscape and current events impacting the financial services industry
• Be a key leader for sharing insights, better practices, themes, etc. across other control management teams

Required Qualifications :

• 4+ Years experience in operational risk management (e.g., within Risk and / or Internal Audit function) Understanding of critical operational risk management lifecycle activities
• Excellent project management, communication, and interpersonal skills
• Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and / or operational standards
• Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively

Preferred Qualifications :

• Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
• Experience in at least two of the following : Providing identification of operational risks throughout business processes and systemsFacilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are metManaging large scale risk assessments for products, projects or servicesManaging independent control monitoring, including identification of control improvementsOverseeing identification of areas of risk for intervention, including conducting independent quality assurance and process testing
• Experience in financial services industry

ORMCM

Salary Range : $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and / or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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