Senior Manager Conferences & Events - Park MGM

MGM Resorts; United States; Presencial; USD 85.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellness incentive programs to help你/客

Access to company hotel, food and/bev,

Free meals in our employee dining room

Free parking on and off shift

Health & Income Protection benefits (f

Professional and personal development

Descripción de la vacante

MGM Resorts in Las Vegas, NV is seeking a Senior Catering Manager to oversee daily catering operations, focusing on strategic planning, staff development, and SOP implementation.

You will drive revenue by managing high-profile convention clients, coordinating event details, and ensuring exemplary service standards across the catering process. The role requires leadership, budget awareness, and the ability to work a varied schedule including weekends and holidays.

Formación

• 2+ years of prior relevant experience in catering, convention, and/or banquet.
• Strong knowledge of catering preferred.
• Prior experience in a similar boutique or luxury resort setting preferred.
• Ability to work varied schedule based on business needs, including weekends and holidays.
• Must be 21 years of age or older.

Responsabilidades

• Directly responsible for highest revenue and profile convention clients with food and beverage revenue, working directly with high profile clients on menu planning, set up, décor budgets and billing details pertinent to the success of their program.
• Assist Director with achieving annual budget and monthly forecasting goals through input into the research, development, evaluation and implementation of proposed new products, services, technology and processes, annual competitor menu cost comparison analysis, implementing of wedding and social marketing strategies to target off peak catering dates, and forecast reporting.
• Engages in sales strategy to maximize revenue and mitigate risk through effectively reviewing the availability of space and implements marketing strategies to target off peak dates, the negotiation and monitoring of definite contracts, the writing of catering discount clauses, and cultivation of client relationships.
• Direct and oversee daily activities of Catering team in handling and executing events, directing and coaching staff on performance and follow‑up with corrections and praise when applicable.
• Hold team and self‑accountable for adherence to property guest service and brand standards by refining service standards and modeling professional and modeling internal and external guest interactions.
• Assist Director in establishing, implementing and enforcing Catering departmental policies and procedures.
• Takes responsibility for the division's Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, staffing level evaluation, training and succession planning processes that encompass the company's diversity commitment.

Conocimientos

Catering experience

Sales/negotiation

Staff leadership

Budgeting

Descripción del empleo

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Senior Catering Manager will assist in overseeing daily catering operations, focusing on strategic planning, staff development, and the implementation of standard operating procedures. This role is crucial for driving revenue growth by managing high-profile clients, coordinating event details, and ensuring exceptional service standards are met throughout the catering process.

THE DAY-TO-DAY:

• Directly responsible for highest revenue and profile convention clients with food and beverage revenue, working directly with high profile clients on menu planning, set up, décor budgets and billing details pertinent to the success of their program
• Assist Director with achieving annual budget and monthly forecasting goals through input into the research, development, evaluation and implementation of proposed new products, services, technology and processes, annual competitor menu cost comparison analysis, implementing of wedding and social marketing strategies to target off peak catering dates, and forecast reporting
• Engages in sales strategy to maximize revenue and mitigate risk through effectively reviewing the availability of space and implements marketing strategies to target off peak dates, the negotiation and monitoring of definite contracts, the writing of catering discount clauses, and cultivation of client relationships
• Direct and oversee daily activities of Catering team in handling and executing events, directing and coaching staff on performance and follow‑up with corrections and praise when applicable
• Hold team and self‑accountable for adherence to property guest service and brand standards by refining service standards and modeling professional and modeling internal and external guest interactions
• Assist Director in establishing, implementing and enforcing Catering departmental policies and procedures
• Takes responsibility for the division's Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, staffing level evaluation, training and succession planning processes that encompass the company's diversity commitment

THE IDEAL CANDIDATE:

• 2+ years of prior relevant experience in catering, convention, and/or banquet
• Strong knowledge of catering preferred
• Prior experience in a similar boutique or luxury resort setting preferred
• Ability to work varied schedule based on business needs, including weekends and holidays
• Must be 21 years of age or older

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community