Senior Manager, Compliance Governance & Operations (US)

TD Bank; United States; On-site; USD 119,000 - 179,000; Full time

Job summary

An established industry player in financial services is seeking a Senior Manager for Compliance Governance & Operations. This role involves leading a team in providing critical support for AML operations and enhancing system efficiencies. You'll be at the forefront of managing complex technology changes while ensuring compliance with regulatory requirements. With a focus on team development and collaboration, this position offers a unique opportunity to make a significant impact in a fast-paced environment. Join a company that values growth, innovation, and the well-being of its colleagues, and help shape the future of compliance operations.

Benefits

Competitive benefits plan

Training programs

Development conversations

Financial wellness support

Qualifications

• 10+ years of experience in AML operations and technology.
• Strong leadership and team management skills required.

Responsibilities

• Manage L1 support for core GAML applications and oversee incident management.
• Conduct annual risk assessments and manage a team of AML professionals.

Skills

AML transformational technology change

Incident management

Team management

Communication skills

Organizational skills

Collaboration

Education

Undergraduate degree

Post Graduate degree

Tools

Actimize

SAS

Oracle

Patriot Officer

BAE Detica

Job description

Senior Manager, Compliance Governance & Operations (US)

Work Location: Mount Laurel, New Jersey, United States of America

Hours: 40

Pay Details: $119,600 - $178,880 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.

Line of Business: Compliance

Job Description:

Senior Business Application Manager - AML Operations and Solution Support

Job Description Summary: Senior Business Application Manager for AML Operations and Solution Support is responsible for providing level 1 business application support for core GAML applications and various other maintenance and enhancement projects. This includes establishing and maintaining the processes for L1 analysts to support user provisioning, incident management, control monitoring, business rules/setting maintenance for core GAML Applications. Senior Business Application Manager for AML Operations and Solution Support manages a team of support analysts and is responsible to conduct personnel duties for the team.

Depth & Scope:

• Establishes the process for and facilitates L1 support for core GAML Applications (Transaction Monitoring, Name Screening, Regulatory Reporting, Customer Risk Rating, SAR Filing)
• Coordinates incident management oversight, user access provisioning, and system controls (Unauthorized Logins, data Volumes, Exceptions, etc.)
• Oversees and facilitates maintenance of business rules/parameters/settings updates and user attestations
• Supports enhancement projects and coordinates delivery of AML-impacted partner projects
• Assigns business analysts/testers for requirements, UAT testing, and production change tickets support
• Responds to regulatory and audit RFI/remediations and develops automation to enhance efficiencies (Alert/Case Creation, Closure, Routing etc)
• Monitors KRI/KPI reporting on core GAML applications and tracks defect management for projects
• Conducts annual Risk Assessments and coordinates business continuity management (BCM)
• Establishes clear escalation processes to elevate concerns whenever identified
• Manages a team of AML professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)

Education & Experience:

• Undergraduate degree required
• 10+ years of relevant experience
• Relevant Post Graduate degree or professional designation preferred
• Demonstrated experience and success in complex AML transformational technology change and change management processes and practices
• Understanding of GAML systems such as Actimize, SAS, Oracle, Patriot Officer, BAE Detica, etc.
• Proven ability in leveraging deep subject matter expertise to align teams to a central vision, while listening and engaging others to provide input in the shaping of that vision
• Proven ability to manage and motivate a diverse group of professionals
• Strong collaborator who engages colleagues, business partners, external stakeholders, and employees
• Skillful communication (written and verbal), negotiation and partnership skills to balance stakeholder input but remain objective to reach the right outcome - ability to stay resilient under pressure
• Robust organizational skills with the ability to work in a fast-paced environment and manage multiple deadlines and priorities
• Familiarity with AML/ATF, sanctions, and ABAC regulatory regimes a plus (US and Canada)

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.

Our Total Rewards Package:
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Accommodation:
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at [e-mail].

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.