Senior Manager, Communications - Hybid

United Way Miami; Miami (FL); Hybrid; USD 63,000 - 71,000; Full time

Benefits offered by this job

Vacation + holidays

Health benefits

Wellness program reimbursements

Life Insurance & AD&D 2X salary

Retirement plan contributions

Professional development

Transit card

Job summary

United Way Miami is seeking a Senior Manager, Communications to lead internal and external messaging and strengthen the organization’s brand impact in the Miami community.

The role focuses on content creation, collaboration across departments, and delivering engaging materials that support our mission and programs while working in a hybrid environment.

Qualifications

• Bachelor’s degree or equivalent experience in journalism or communications.
• 4+ years writing for mission-based organizations, corporate, multi-product brands and consumers.
• Experience with digital media; nonprofit experience is a plus.
• Proficiency in Microsoft Office; familiarity with web browsers and basic CMS tools.

Responsibilities

• Write, edit, and review content for newsletters, memos, scripts, reports, workshops, and presentations.
• Collaborate with internal departments to ensure clear, consistent communication.
• Develop and deliver engaging presentations and workshops for stakeholders and the community.
• Research and interview to support accurate, compelling materials.
• Partner with Marketing and Digital Services to enhance brand visibility.

Skills

Written communication

Oral communication

Tactfulness

Education

Bachelor's degree in journalism or communications

Tools

Microsoft Office

WordPress

Job description

Description

Salary Range: $62,741- $70,583.29 annually

Hybrid Schedule: 2 days from home and 3 days on-site

Benefits (The Good Stuff)

• 3 WKS+ Vacation Paid*
• 12 Paid Holidays
• 12 PTO Paid Days
• Competitive Health Benefits Package
• Wellness Program Reimbursements up to $50/month
• Short-Term Disability at NO COST
• Life Insurance & AD&D 2X Annual Salary at NO COST
• Employee Assistance Program
• Retirement Plan UP TO 6% Employer Funding
• Professional Development Opportunities
• Discounted On-Site Early Childhood Care
• Tuition Assistance for Early Education Degree
• Free Monthly Transit Card
• Vacation amounts may vary based on roles, schedules, and years of service

Help us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami!

United Way Miami, Inc. is hiring a Senior Manager, Communications to join our team. As Senior Manager, Communications, you will be responsible for supporting and enhancing United Way Miami’s internal and external communication initiatives. This role plays a key part in ensuring clear, consistent, and engaging messaging that aligns with the organization’s mission and strategic goals. The Senior Manager, Communications develops and manages communication materials, fosters collaboration across departments, and helps maintain a strong and cohesive organizational identity that reflects United Way Miami’s values and impact in the community.

Principal Duties And Responsibilities

• Write, edit, and review content for a variety of projects and communication channels, including newsletters, memos, scripts, reports, workshops, and presentations.
• Collaborate with internal departments to gather information and ensure clear, consistent, and effective communication across the organization.
• Develop and deliver engaging presentations and workshops to educate and inform stakeholders, partners, and the community about United Way Miami’s mission, programs, and initiatives.
• Conduct thorough research and interviews to support the development of accurate and compelling communication materials.
• Participate in team planning sessions and contribute creative and innovative ideas to strengthen communication strategies and campaigns.
• Partner with the Marketing & Communications and Digital Services Strategy teams to execute initiatives that enhance United Way Miami’s brand and visibility.
• Support the implementation of organization-wide communication strategies and activities that advance UWM’s goals and priorities.
• Perform all other related duties as assigned.

Written Communication Skills

• Demonstrate ability to create clear, engaging, and compelling content tailored to diverse audiences.

Oral Communication Skills

• Effective and confident communicator in both group settings and one‑on‑one interactions.

Tactfulness

• Exhibits professionalism, diplomacy, and strong interpersonal and leadership skills in all interactions.

Requirements

Education Requirements

Bachelor’s degree or equivalent experience in journalism or equivalent experience.

Experience Requirements

4+ years of experience writing for both mission‑based organizations, corporate, multi‑product brands and consumers. Experience working on digital media and non‑profit experience is a plus.

Technology Requirements

Excellent computer skills; proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); Knowledge of modern web browsers.

Other Essential Knowledge/Skills

Highly motivated, organized content producer who is analytical and can formulate content for use across various communications channels. Knowledge of digital media, marketing and advertising approaches. Ability to work under pressure while being attentive to detail. Able to work with a wide variety of people, face‑to‑face and in writing. Comfortable working in a team within a very matrixed organization. Strong skills in written and oral communication, public relations, website (WordPress), and media are essential for success in this position. Must have experience in drafting content for members of an executive team.

Career growth

We encourage you to grow by providing formal and informal development programs, coaching, and on‑the‑job challenges. We want you to ask questions, take chances, and explore the possible.