Senior Manager - Client Services, Capital Markets

Infosys; New Jersey; On-site; USD 180,000 - 230,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Long-term/Short-term Disability

Health and Dependent Care Reimburse..

401(k) plan

Paid holidays

Paid Time Off

Job summary

Infosys is seeking a Senior Engagement Manager for its Capital Markets vertical in the United States. The role focuses on managing strategic client engagements, strengthening client relationships, and driving account growth.

You will collaborate with delivery and business stakeholders to ensure successful execution of commitments and sustainable client satisfaction. The position requires deep experience in client engagement, account management, and business development within Capital Markets,

Qualifications

• Bachelor’s degree or foreign equivalent required with strong sales/relationship management/account management experience.
• Strong experience in client engagement, account management, relationship management, business development, and/or delivery management.
• Experience in Capital Markets industry and interacting with senior client stakeholders.
• Experience supporting business development activities, proposals, presentations, and client discussions.

Responsibilities

• Client relationship management and business development: build and strengthen relationships with key client stakeholders, identify growth opportunities, and support the opportunity management cycle from prospecting and evaluation through proposal and closure.
• Account growth: work with account leadership to identify new opportunities, expand engagements, and support growth.
• Client delivery assurance: collaborate with delivery teams to ensure successful execution and fulfillment of commitments to clients.
• Account planning and governance: support account planning, governance, and opportunity prioritization.
• Stakeholder management: develop relationships with senior client stakeholders and Infosys teams.
• Proposal and solution development: collaborate on proposals aligned with client requirements.

Skills

Client engagement

Account management

Business development

Delivery management

Relationship management

Leadership

Education

Bachelor’s degree or foreign equivalent

MBA (preferred)

Tools

CRM systems

Proposal tools

Job description

Infosys is seeking a Senior Engagement Manager for its Capital Markets vertical. The person will be responsible for managing strategic client engagements, strengthening client relationships, supporting account growth, and working closely with delivery and business stakeholders to ensure successful execution of client commitments. The Senior Engagement Manager will play an important role in driving account growth, delivery excellence, and overall client satisfaction. Usually, the Senior Client Partner handles a single account or part of a large account with a P&L of $50M+.

Key Responsibilities

• Client relationship management and business development: Build and strengthen relationships with key client stakeholders, identify growth opportunities, and support the opportunity management cycle from prospecting and evaluation through proposal and closure.
• Account growth: Work closely with account leadership and internal stakeholders to identify new business opportunities, expand existing engagements, and support account growth.
• Client delivery assurance: Collaborate with delivery and other stakeholders to ensure successful execution and fulfillment of commitments to clients.
• Account planning and governance: Support account planning, governance, stakeholder management, opportunity prioritization, and other strategic account initiatives.
• Stakeholder management: Develop strong working relationships with senior client stakeholders as well as cross-functional Infosys teams.
• Proposal and solution development: Collaborate with solution, delivery, consulting, and other internal teams on proposals and presentations aligned with client requirements.

About Infosys Capital Markets

Infosys works with Capital Markets firms to drive business transformation through deep industry expertise, digital technologies, and skilled professionals. Our capabilities span Asset Management and Retirement, Wealth Management and Private Equity, Investment Banking and Retail Brokerage, and Financial Markets, Custody and Clearing. Infosys helps clients navigate industry transformation through Digital-First, Cloud-First, and AI-First strategies, including modernizing legacy and data infrastructure, leveraging cloud and AI technologies, optimizing operations, and building greater agility and resilience while addressing evolving regulatory requirements

Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 14+ years of experience, with strong sales/relationship management/account management experience
• Strong experience in client engagement, account management, relationship management, business development, and/or delivery management.
• Experience working within the Capital Markets industry, including exposure to organizations such as investment banks, asset and wealth management firms, broker-dealers, exchanges, clearing organizations, or other Capital Markets institutions.
• Demonstrated ability to interact with and build relationships with senior client stakeholders.
• Experience supporting business development activities, proposals, presentations, and client discussions.
• Strong leadership, interpersonal, communication, and presentation skills.
• Experience working across business, technology, delivery, and consulting stakeholders.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications

• MBA degree or foreign equivalent and 10+ years of experience
• Strong understanding of the Capital Markets industry and its business and technology landscape.
• Knowledge of industry-specific go-to-market solutions.
• Understanding of business issues and transformation drivers within Capital Markets.
• Global Delivery Model experience.
• Experience managing large, complex, multi-location engagements.
• Experience growing and managing strategic client relationships.
• Exposure to areas such as investment banking, asset management, wealth management, trading, post-trade operations, clearing and settlement, risk, regulatory transformation, data, cloud, and AI-led transformation.

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.