Senior Manager, Claims Services (Large Loss/Major Case Claims- Property)

IAT Insurance Group; Naperville (IL); Hybrid; USD 83,000 - 180,000; Full time

Benefits offered by this job

26 PTO Days + 12 Holidays

401(k) with 7% company match

Hybrid work environment

Training and development opportunities

Healthcare and wellness programs

Performance-based bonuses

College loan assistance

Educational assistance

Mentorship program

Dress for Your Day Policy

Job summary

IAT Insurance Group is seeking a Senior Manager, Claims Services (Large Loss/Major Case Property) to lead the property claims teams across listed office locations with a hybrid schedule. The role emphasizes coaching, strategy, and stakeholder management to drive operational excellence.

Ideal candidate has 8+ years of property claims experience and at least 3 years of leadership, with license eligibility. Strong communication and insurance knowledge are essential in a collaborative environment.

Qualifications

• Bachelors’ degree with 8+ years relevant Commercial/Homeowners Property claims experience or equivalent.
• 3+ years of management/leadership experience.
• Must hold or be able to obtain applicable Insurance License(s) within 3 months.
• Excellent oral and written communication skills; strong interpersonal skills.
• Advanced knowledge of the insurance industry; proficient MS Office skills.

Responsibilities

• Oversee and manage Large Loss/Major Case Property claims teams for efficiency.
• Provide training, mentoring, coaching and guidance to staff.
• Ensure investigations, settlements, reserves and coverages are properly managed.
• Establish and maintain relationships with key stakeholders.
• Collaborate with AVP of Property on various matters as needed.
• Travel for business purposes (less than 25%).
• Perform other duties as required.

Skills

Leadership

Communication

Interpersonal skills

Insurance industry knowledge

Management experience

License eligibility

Education

Bachelor's degree in related field

Tools

MS Office

Job description

• Raleigh, North Carolina

IAT Insurance Group has an immediate opening for a Senior Manager, Claims Services (Large Loss/Major Case Claims- Property) from one of our office locations listed below:

• Scottsdale, Arizona
• Cheshire, Connecticut
• Sarasota, Florida
• Alpharetta, Geogia
• Naperville, Illinois
• Raleigh, North Carolina
• Norristown, Pennsylvania
• Plano, Texas
• Viriginia Beach, Virginia

This role works a hybrid schedule that requires working from the office Monday through Wednesday, with the option of working Thursday and Friday remotely.

While we prefer candidates to work from one of our listed IAT office locations, we’re open to considering fully remote arrangements for the ideal candidate.

Responsibilities

• Oversee and manage the Large Loss/Major Case Property claims teams to ensure operational efficiency.
• Provide ongoing training, mentoring, coaching and guidance to staff.
• Ensure that any investigation/settlement/reserve/coverage matters are appropriately managed.
• Establish and maintain critical relationships with key stakeholders.
• Work with the AVP of Property on various matters as needed.
• Travel as required for business purposes, less than 25%.
• Perform other duties as needed.

Qualifications

Must-Have:

• Bachelors’ degree with 8+ years relevant Commercial/Homeowners Property claims experience or equivalent
• Equivalent is defined as 9 years of related experience, including the 8 years of Property claims experience mentioned above
• 3+ years of Management/Leadership experience
• Must currently hold or be able to obtain, within 3 months, applicable Insurance License(s).
• Excellent oral and written communication skills to communicate internally and externally.
• Excellent Microsoft office skills.
• Strong interpersonal skills.
• Advanced knowledge of insurance industry.
• To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes.

Preferred To Have

• Exceptional technical skills with regards to estimating, coverage, and dispute resolution.
• Field Large Loss Property management experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

Our Culture

IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S.

Iinsurance Answers Together® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we’re committed to driving and building an open and supportive culture for all. Our employees propel IAT forward – driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent.

We Offer Comprehensive Benefits Like

• 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
• 7% 401(k) Company Match and additional Profit Sharing
• Hybrid work environment
• Numerous training and development opportunities to assist you in furthering your career
• Healthcare and Wellness Programs
• Opportunity to earn performance-based bonuses
• College Loan Assistance Support Plan
• Educational Assistance Program
• Mentorship Program
• Dress for Your Day Policy

Compensation

Please note, that the annual gross salary range associated with this posting is $82,960 – $180,450. Actual salaries will vary based on factors such as a candidate's qualifications, skills, competencies, and geographical location related to this specific role. The total compensation will include a base salary, performance-based bonus opportunities, 401(K) match, profit-sharing opportunities, and more.

To view details of our full benefits, please visit https://www.iatinsurancegroup.com/careers/benefits

IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S.

Iinsurance Answers Together® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we’re committed to driving and building an open and supportive culture for all. Our employees propel IAT forward – driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.