Senior Manager, Central Control Unit: Payroll & Timekeeping

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 103,000 - 128,000; Full time

Benefits offered by this job

Transportation pass

Health Coverage

Pension plans

Job summary

Metropolitan Transportation Authority (MTA) is seeking a Senior Manager, Central Control Unit (CCU) to lead timekeeping, payroll reconciliation, and workforce management for about 1,000 employees at Randalls Island. The role directs systems like Kronos and PeopleSoft, implements process improvements, and partners with stakeholders across Payroll, HR, and Finance.

The successful candidate will provide staff leadership, ensure policy compliance, and drive automation initiatives while managing

Qualifications

• Bachelor’s degree in arts/sciences (BA/BS) from an accredited institution in Business Administration, Public Administration, Human Resources, Accounting, Finance, Operations Management, or a related field.
• Minimum 7 years of progressively responsible experience in payroll, timekeeping, time and leave administration, workforce management, business/operations analysis, or a related field.
• Minimum 3 years’ experience in managerial or supervisory capacity.
• Working knowledge of PeopleSoft or a similar HRIS system.
• Advanced knowledge and experience with Kronos or a similar timekeeping system.

Responsibilities

• Provides functional leadership and oversight of centralized timekeeping, time and leave administration, payroll reconciliation, and workforce management processes supporting approximately 1,000 represented and non-represented employees.
• Ensures accurate and consistent application of collective bargaining agreements, MTA and Authority policies, procedures, and applicable requirements.
• Oversees reconciliation of timekeeping, leave, and payroll data and directs the resolution of complex discrepancies, exceptions, leave overdrafts, and other issues that may impact payroll accuracy or operational efficiency.
• Provides management oversight of biweekly and special payroll processing, including payroll close, reconciliations, pay adjustments, retroactive payments, separation process, lump-sum payments, interagency transfers, off-cycle payments, and other special transactions.
• Ensures appropriate controls, documentation and audit trails are maintained across Kronos, Flogs, PeopleSoft, and related systems and processes.
• Identifies financial, operational, and compliance risks and directs corrective actions to improve payroll accuracy and reduce errors, overpayments, and other exposure.
• Directs the development and analysis of payroll, timekeeping, leave, overtime, staffing, and workforce data to support operational planning, cost management, and decision-making.
• Oversight of recurring and ad hoc reporting, dashboards, trend analysis, and forecasts and provides management with actionable recommendations regarding workforce utilization, overtime, leave, staffing, and related costs.
• Uses data and trend analysis to identify operational issues, emerging risks, and opportunities for process improvement.
• Leads business and operational requirements for technology implementations, upgrades, automation, integrations, and process improvements affecting CCU operations, including the transition from Kronos Workforce Central (WFC) to Workforce Management (WFM) and Flogs modernization.
• Evaluates business requirements, operational impacts, controls, and implementation risks; coordinates testing and implementation with Information Technology, vendors, and business stakeholders.
• Identifies opportunities to streamline workflows, reduce manual processes, improve data integrity, and enhance the efficiency and effectiveness of CCU operations.
• Provides oversight of compliance, internal controls, and risk management activities related to timekeeping, payroll, time and leave administration, and workforce management.
• Serves as a key liaison with Payroll, People, Labor Relations, Finance, Business Service Center, Information Technology, Corporate Compliance, Audit, Operations, and other stakeholders on complex and sensitive matters.

Skills

Payroll/timekeeping experience

Analytical skills

Project management

Communication skills

Supervisory experience

Education

BA/BS degree

Tools

PeopleSoft

Kronos

Power Apps

Power BI

Job description

Metropolitan Transportation Authority (MTA) is seeking a Senior Manager, Central Control Unit (CCU) to lead timekeeping, payroll reconciliation, and workforce management for about 1,000 employees at Randalls Island. The role directs systems like Kronos and PeopleSoft, implements process improvements, and partners with stakeholders across Payroll, HR, and Finance.

The successful candidate will provide staff leadership, ensure policy compliance, and drive automation initiatives while managing