Senior Manager, Business Unit Systems

American Medical Association; Chicago (IL); Hybrid; USD 119,000 - 158,000; Full time

Job summary

The American Medical Association seeks a Senior Manager, Business Unit Systems (Hybrid) to lead the advertising technology ecosystem across Naviga and related systems, supporting revenue growth for the JAMA Network journals and products. You will bridge data sources, maintain and enhance the tech stack, and implement integrations in a fast-paced publishing environment.

You will manage a team, drive continuous improvement, and ensure alignment with enterprise security and data strategy.

Qualifications

• Bachelor's degree preferred or equivalent work experience in a technology discipline.
• 7+ years experience in revenue database administration, advertising/media order entry systems, ad technology, revenue reporting, CRM, and working with multiple vendor-supported systems.
• Experience in people management; ability to attract and develop talent.
• Strong knowledge of revenue-focused databases and ad tech.
• Experience with publishing environments is a plus.

Responsibilities

• Manage the Naviga platform and related advertising technology systems including upgrades, data interchanges, revenue reporting, and APIs.
• Ensure supported systems and vendor activities comply with AMA security policies and support a wide array of end users.
• Support new product implementations, technology consulting engagements, and technology assessments by serving as the technical lead for vendor partnerships and projects.
• Employ continuous improvement principles with hands-on engineering, including leveraging AI tools, to provide a sound advertising technology ecosystem that supports revenue growth and high efficiency.
• Serve as lead in the AMA IT relationship and ensure that all organizational standards are met while advancing department needs requiring enterprise support.
• Keep abreast of technical, system, and advertising industry changes, advising Director on same.

Skills

Revenue databases

Ad tech

CRM

Vendor management

Data integration

Education

Bachelor's degree preferred or equivalent work experience

Tools

Naviga platform

APIs

Job description

Senior Manager, Business Unit Systems (Hybrid)

Chicago, IL

The American Medical Association (AMA) is the nation'slargest professional Association of physicians and a non-profit organization.We are a unifying voice and powerful ally for America's physicians, thepatients they care for, and the promise of a healthier nation. To be part ofthe AMA is to be part of our Mission to promote the art and science of medicineand the betterment of public health.

At AMA, our mission to improve the health of the nationstarts with our people. We foster an inclusive, people-first culture whereevery employee is empowered to perform at their best. Together, we advancemeaningful change in health care and the communities we serve.

We encourage and support professional development for ouremployees, and we are dedicated to social responsibility. We invite you tolearn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicagofor a Senior Manager, Business Unit Systems (Hybrid) on our Publishing team. This is a hybrid position reporting into ourChicago, IL office, requiring 3 days a week in the office.

This role is responsible for managing theadvertising technology ecosystem across multiple vendor and system partnershipssupporting revenue, growth, and strategic initiatives for the JAMA Networkjournals and products. Function as a hybrid Database Manager / Engineerbridging the gap between disparate data sources and systems, both maintainingand enhancing the internal tech stack while designing and implementingintegrations and solutions in support of automation. Lead and manage directreports so that all technology works effectively within the ecosystem andoperates under the principle of continuous improvement. Follow establishedenterprise review and approval processes for technologies and relatedstandards, collaborating with IT, OGC, and Risk Management to ensure alignmentwith enterprise architecture, security, and data and AI strategy.

RESPONSIBILITIES

AdvertisingSystems Management 60%

• Manage the Naviga platform and related advertising technology systems including upgrades, data interchanges, revenue reporting, and APIs. Work with staff to ensure all business needs and requirements are met pertaining to business models, rate implementation, data and audience segmentation, workflows, integrations, invoicing, and reporting. Train staff when necessary.
• Ensure supported systems and vendor activities comply with AMA security policies and support a wide array of end users: Naviga System Support (end user), Naviga Data Analysis (reporting) including data delivery that feeds the AMA's financial system.
• Support new product implementations, technology consulting engagements, and technology assessments by serving as the technical lead for vendor partnerships and projects, including aligning revenue objectives with vendor functionality and performance.
• Employ continuous improvement principles with hands‑on engineering, including leveraging AI tools, to provide a sound advertising technology ecosystem that supports revenue growth and high efficiency.
• Serve as lead in the AMA IT relationship and ensure that all organizational standards are met while advancing department needs requiring enterprise support.
• Keep abreast of technical, system, and advertising industry changes, advising Director on same.
• Maintain documentation on systems and procedures.

OrganizationalResponsibilities 20%

• Support Director with operational recommendations and technology initiatives supporting revenue reporting, order fulfillment, sales channels, online presence, and customer success.
• Prepare technical capital and operational budgets.
• Responsible for forecasting and then managing technology costs to budget, reducing expenditure where possible.
• Support Director as needed in RFPs and negotiations, including contract reviews.

Staff Management 20%

• Lead, mentor, and provide management oversight for staff.
• Responsible for setting objectives, evaluating employee performance, and fostering a collaborative team environment.
• Responsible for developing staff knowledge and skills to support career development.

May include otherresponsibilities as assigned.

REQUIREMENTS

1. Bachelor's degree preferred or equivalent work experience and HS diploma/equivalent education required, a Technology discipline preferred. 7+ years experience in revenue database administration, advertising/ media order entry systems, ad technology, revenue reporting, CRM, and working with multiple vendor-supported systems.
2. Experience in people management required; able to attract and develop talent..
3. Strong technical knowledge particularly in revenue focused databases and ad tech.
4. Knowledge of publishing environments, particularly scientific/technical/medical a plus.
5. Demonstrated ability to manage cross-functional relationships with vendors and internal stakeholders.
6. Demonstrated ability to evaluate systems and recommend system upgrades and workflow improvements.
7. Strong verbal and written communication skills are required.

This role is an exempt position, and the salary range forthis position is $119,074 -157,855. This is the lowest to highest salary webelieve we would pay for this role at the time of this posting. Anemployee's pay within the salary range will be determined by avariety of factors including but not limited to business consideration andgeographical location, as well as candidate qualifications, such as skills,education, and experience. Employees are also eligibleto participate in an incentive plan.

We are an equal opportunity employer, committed to diversityin our workforce. All qualified applicants will receiveconsideration for employment. As an EOE/AA employer, the AmericanMedical Association will not discriminate in its employment practices due to anapplicant's race, color, religion, sex, age, national origin, sexualorientation, gender identity and veteran or disability status

THEAMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION