Senior Manager, Business Solutions — Strategy & Process Leader

Kappaalphapsi1911; Berkeley Heights (NJ); Hybrid; USD 95,000 - 165,000; Full time

Job summary

Mphasis is seeking a Sr. Manager-Business Solutions in Berkeley Heights, NJ to bridge IT and business units, gather requirements, analyze data, and deliver actionable insights. The role emphasizes documenting processes, translating requirements for development teams, and leading workshops to validate solutions.

The ideal candidate will mentor teams, support project delivery, and continuously optimize business processes to drive efficiency in a fast-paced environment.

Qualifications

• Bachelor’s degree or higher in a related field and strong BA background.
• Certifications in BA or PM are a plus.
• Proficient with Microsoft Office Suite, especially Excel and PowerPoint.

Responsibilities

• Gather, document, and analyze business requirements with stakeholders.
• Translate business needs into functional specifications for IT teams.
• Analyze data to identify trends and opportunities for improvement.
• Facilitate workshops to elicit requirements and validate solutions.
• Maintain business process models and use cases.
• Support project management activities and monitor deliverables.
• Act as liaison between business units and technical teams.
• Provide end-user training on new systems and processes.
• Continuously assess and improve business processes for efficiency.

Skills

Business Analysis

Analytical Thinking

Communication

Data Analysis

Documentation

Education

Bachelor’s degree in Business Administration/IT or related field

Tools

Microsoft Excel

PowerPoint

Job description

Mphasis is seeking a Sr. Manager-Business Solutions in Berkeley Heights, NJ to bridge IT and business units, gather requirements, analyze data, and deliver actionable insights. The role emphasizes documenting processes, translating requirements for development teams, and leading workshops to validate solutions.

The ideal candidate will mentor teams, support project delivery, and continuously optimize business processes to drive efficiency in a fast-paced environment.