Senior Manager, Business Process Optimization Program Management

Adobe; San Jose (CA); On-site; USD 173,000 - 251,000; Full time

Job summary

Adobe’s Business Process Optimization team seeks a Sr. Manager to lead program delivery across Corporate Accounting and Operations (CAO). You’ll guide a team of program managers, design future-state operating models, and drive cross-functional programs from intake through implementation.

You will foster governance, deliverables, and executive reporting while embedding AI into management practices to accelerate delivery and improve quality across the organization.

Qualifications

• Bachelor’s degree or equivalent experience with 8+ years leading enterprise programs, business operations, or technology initiatives, including people leadership.
• Proven success leading and developing high-performing program or project management teams while remaining actively involved in delivery.
• Hands-on experience leading business process design from current-state discovery through future-state design and implementation, applying Agile delivery practices and continuous improvement methodologies such as Lean, Six Sigma, or similar frameworks.
• Track record of establishing governance, prioritization frameworks, executive reporting, and operating rhythms for complex organizations.
• Proficiency with Jira, Workfront, Microsoft 365, Power BI, or similar portfolio management and collaboration tools.
• Demonstrated success driving adoption of AI-enabled tools and modern program management practices that improve planning, prioritization, process design, requirements development, and delivery.
• Ability to build trusted relationships, communicate effectively, and influence decisions across a complex, matrixed organization.

Responsibilities

• Lead and develop a team by providing direction, removing obstacles, coaching performance, and helping team members grow into strategic business partners.
• Design future-state operating models that simplify business processes, improve operational performance, and create clear implementation roadmaps.
• Drive and own complex programs from planning through implementation, delivering high-impact solutions that improve how the business operates and create measurable value.
• Deliver clear, timely updates on priorities, progress, risks, capacity, and business outcomes that support informed decisions.
• Develop AI-enabled ways of working by embedding AI into program management practices, helping teams accelerate delivery while improving quality and consistency.

Skills

Leadership

Stakeholder management

Program management

Process design

Agile methods

Education

Bachelor's degree or equivalent experience

Tools

Jira

Workfront

Microsoft 365

Power BI

Job description

The Opportunity

Adobe’s Business Process Optimization (BPO) team is looking for a Sr. Manager to lead program delivery across Corporate Accounting and Operations (CAO). You’ll oversee a broad mix of work that includes business transformation, process design, automation, system enhancements, production support, bug fixes, and continuous improvements that keep Finance running smoothly while preparing it for what’s next.

This role combines people leadership with ownership of both process improvement and delivery. You’ll lead a team of program managers who partner closely with CAO leaders to understand current-state processes, design future-state solutions, and guide work from intake through implementation. You’ll set priorities, align resources, navigate competing business needs, and personally lead several of CAO’s highest-impact cross-functional programs.

What you’ll Do

• Lead and develop a team by providing direction, removing obstacles, coaching performance, and helping team members grow into strategic business partners.

• Design future-state operating models that simplify business processes, improve operational performance, and create clear implementation roadmaps.

• Drive and own complex programs from planning through implementation, delivering high-impact solutions that improve how the business operates and create measurable value.

• Deliver clear, timely updates on priorities, progress, risks, capacity, and business outcomes that support informed decisions.

• Develop AI-enabled ways of working by embedding AI into program management practices, helping teams accelerate delivery while improving quality and consistency.

What you need to succeed

• Bachelor’s degree or equivalent experience with 8+ years leading enterprise programs, business operations, or technology initiatives, including people leadership.

• Proven success leading and developing high-performing program or project management teams while remaining actively involved in delivery.

• Hands-on experience leading business process design from current-state discovery through future-state design and implementation, applying Agile delivery practices and continuous improvement methodologies such as Lean, Six Sigma, or similar frameworks.

• Track record of establishing governance, prioritization frameworks, executive reporting, and operating rhythms for complex organizations.

• Proficiency with Jira, Workfront, Microsoft 365, Power BI, or similar portfolio management and collaboration tools.

• Demonstrated success driving adoption of AI-enabled tools and modern program management practices that improve planning, prioritization, process design, requirements development, and delivery.

• Ability to build trusted relationships, communicate effectively, and influence decisions across a complex, matrixed organization.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [e-mail] or call +1 408‑536‑3015.

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $127,500 – $250,875 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $173,300 - $250,875In Colorado, the pay range for this position is $140,900 - $204,050

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long‑term incentives in the form of a new hire equity award.

State‑Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.