Senior Manager, Business Operations & Strategy

Partners In Health; Boston (MA); Remote; USD 85,000 - 95,000; Full time

Job summary

A leading nonprofit organization is seeking a Senior Manager for Business Operations & Strategy. The role involves strategic planning, project management, and internal communications, requiring strong leadership and organizational skills. This position is remote with some travel.

Benefits

Retirement plan

Insurance

Paid time off

Holidays

Qualifications

• 5-8 years relevant experience.
• Strong judgment and diplomacy skills.

Responsibilities

• Implement internal communications and coordination systems.
• Lead special projects and manage partner stewardship.
• Oversee strategic planning processes.

Skills

Interpersonal

Leadership

Problem-solving

Communication

Discretion

Organizational

Attention to detail

Job description

Senior Manager, Business Operations & Strategy

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Description

Position Title: Senior Manager, Business Operations & Strategy, PIH-US

Position Classification: Regular; Exempt; Full-Time; 40+ Hours/Week (may include some evenings and weekends)

Reports To: Executive Director, PIH-US

Location: Remote within the U.S. with up to 15% domestic travel

Please note that we do not sponsor U.S. work authorization for this role. Candidates must be able to work legally in the U.S. without visa sponsorship.

About PIH-US

Partners In Health United States (PIH-US) is a nonprofit organization dedicated to health justice, supporting community-led health systems across the U.S., with current focus in several communities including Alabama, Arizona, Florida, New Jersey, North Carolina, and Massachusetts.

Position Overview

The Senior Manager will work closely with the ED to refine and execute team priorities, provide strategic partnership, manage communications, and support special projects. The role requires strong judgment, diplomacy, organizational skills, and the ability to represent PIH-US externally.

Responsibilities

• Internal communications and coordination (30%): Implement systems, lead meetings, prepare materials, maintain understanding of organizational priorities, and manage relationships tactfully.
• Special projects management and partner stewardship (30%): Lead planning for retreats, support development of materials for funders, and manage strategic initiatives and cross-functional projects.
• Strategic planning and alignment (25%): Oversee strategic planning processes, track progress, and facilitate external engagement on strategy.
• Administrative management (15%): Manage hiring, travel, expenses, and calendar for the ED.

Qualifications

• 5-8 years relevant experience
• Interpersonal, leadership, problem-solving, and communication skills
• Discretion, organizational skills, and attention to detail
• Alignment with PIH’s core values and competencies such as accountability, results-oriented, adaptability, and teamwork

Organizational Profile

PIH is a global health organization fighting social injustice by providing care in vulnerable communities worldwide, partnering with academic institutions and supporting local health systems.

Pay and Benefits

Starting salary: $85,000-$95,000/year, with benefits including retirement plan, insurance, paid time off, and holidays. Eligible for accommodations during the hiring process.