Senior Manager, Banking & Payments

P2P; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Join a leading crypto company as a Banking Senior Manager, where you’ll play a pivotal role in managing high-impact partnerships with financial institutions. You'll be responsible for driving growth and ensuring seamless transactions for a broader user base, all while navigating the dynamic landscape of cryptocurrency banking.

Qualifications

• 4+ years of experience in partnerships focused on financial services.
• Strong network within banking and payments industry.
• Proven track record of closing high-value partnership deals.

Responsibilities

• Build and maintain strong relationships with banks and financial partners.
• Drive execution of key banking partnerships and strategies.
• Oversee and negotiate commercial agreements with banking partners.

Skills

Relationship Management

Account Management

Negotiation

Analytical Thinking

Education

University degree in Finance, Business or related field

Job description

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

The Banking team is part of Kraken’s Treasury team, within the Finance organization, and is responsible for all partnerships with Banks and Financial Services institutions worldwide. We source, manage, maintain and strengthen partnerships with banks, and key financial institutions to drive Kraken’s business growth and expansion in furtherance of our mission.

The team directly drives customer growth, revenues and transactional volumes on the Kraken platform and is a key stakeholder with the launch of new products and services in existing and new geographies.

Our team's mission is through partnerships with financial services institutions, to make Kraken the most accessible, innovative and secure platform for everyone to access, transact and store digital and traditional asset classes worldwide

Kraken is growing and expanding. To help fuel this growth requires world class banking and financial services relationships and infrastructure to enable our customers and clients to smoothly transact on the Kraken platform. In this role, we are seeking a highly skilled and experienced Banking senior manager to lead, manage and prioritize the implementation of partnerships with global banks and financial services institutions.

The ideal candidate will play a crucial role in delivering and managing the full suite of crypto banking services required for all Kraken products, services ensuring all transactions are securely completed successfully. The ideal candidate will collaborate cross-functionally in all geographies, source, structure and then manage these partnerships on an ongoing basis.

We are looking for an entrepreneurially minded crypto-enthusiast to implement our banking strategy, establish commercial partnerships and manage the operational processes to support them, and manage our banking efforts worldwide.

The opportunity

• Build and maintain strong relationships with all banks and financial services partners

• Build and manage relationships with key bank partners, including financial institutions, banks, large corporations, and platforms that handle significant money movement

• Serve as the primary point of contact for all banking partners, fostering collaboration and managing any issues that may arise

• Contribute to shaping Kraken’s banking strategy and identify high-impact opportunities

• Articulate key value drivers and considerations for potential partnership opportunities in concise deal memos

• Build consensus across Leadership and the wider organisation for the key banking partners and partnerships

• Work closely with internal and external stakeholders to drive execution and continuous progress of key initiatives and geo-expansion

• Lead negotiations with bank and FI partners around quality of services provided, fees, costs, interest bearing accounts

• Establish commercial relationships with all partners within timeframes required to support all product and new geos market launches

• Own, lead and negotiate all commercial contractual terms, agreements, and addendums with banking partners to ensure favorable terms for Kraken

• Regularly review existing agreements to identify opportunities for improvement or renegotiation

• Articulate key value drivers and considerations for potential partnership opportunities in concise deal memos; build consensus across Leadership and the wider organization

• Manage partnerships with an operational cadence--metrics and qualitative feedback--to ensure an effective working relationship that allows for continued operations and expansion of services

• Oversee, enable and provide required banking services to ensure smooth client transactions, optimize treasury, liquidity management ensuring timely and accurate processing of all client transactions at all times

• Work closely with all internal teams to streamline transaction workflows and resolve any issues related to client deposits and withdrawals across all products and services

• Contribute to enhancing the Banking function by identifying opportunities to improve processes, drive efficiency and automation

• Build an extensive network and maintain meaningful relationships to stay on top of key trends and industry developments

• Proficiently communicate the value of working with Kraken to potential partners

• Monitor and assess potential risks associated with existing banking partners, their impact to client transactions and proactively propose mitigating measures

• Collaborate with the risk, security and audit teams to manage relevant assessments and strategies related to banking and payment processes

• Additional duties and responsibilities as assigned

Skills you should HODL

• 4+ years of experience in partnerships, relationship management and account management in banking, transaction banking or financial services focused on cryptocurrencies, payments, FX

• Passion for and knowledge of cryptocurrency markets and the unique challenges associated with banking services in the cryptocurrency environment

• Familiar with how corporate banks and financial institutions work and their decision makers. You're excellent at managing these relationships and constantly creating opportunities to improve them

• Intellectually curious with a strong understanding of the crypto industry with an emphasis on banking, payments, FX, investments, geographic expansion

• Strong network within the banking and payments industry

• Strong ability to drive consensus and coordinate process with a diverse group of cross-functional stakeholders in legal, product, engineering, and beyond

• Proven track record of closing multiple high value partnership deals from origination through integration and ongoing management for successful growth

• Exceptional commercial acumen, outstanding negotiator and product instinct. Able to independently negotiate most ideal terms with clear product vision and understanding in mind and can figure out the ideal operational and commercial process with every new partner

• Strong ability to drive consensus and coordinate process with a diverse group of cross-functional stakeholders in finance, treasury, legal, product, engineering, operations, marketing, business development, M&A and beyond

• Experience in building financial models, revenue projections, and business plans

• Excellent communicator, storyteller, and presenter

• Process orientated with a keen attention to detail

• Creative and strategic thinker with a knack for problem solving

• Demonstrated ability to thrive in a fast-paced, dynamic environment

• Exceptional communication, written, negotiation & presentation skills

• Exceptional ability to build new and maintain existing banking relationships

• Strong analytical and critical thinking abilities

• Ability to work collaboratively with cross-functional teams

• Detail-oriented with a focus on process optimization

• Ability to travel regularly to meet banking and payments partners - at least 25% travel required

Nice to haves

• University degree in Finance, Business or a related field

#LI-Remote #USEU #USCANEU

This job is accepting ongoing applications and there is no application deadline.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

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