Senior Manager, Associate Experience & Engagement

Walmart; Bentonville (AR); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Discount Card

Live Better U

Walmart Academy access

Medical, dental, vision benefits

Job summary

Walmart Inc. in Bentonville, AR, is seeking a Senior Manager of Operations – Associate Experience. This leadership role shapes executive communications, engagement programs, and listening strategies across Marketplace Seller Support and Risk Operations.

You will craft messages, drive engagement initiatives, and establish continuous feedback to inform improvements. The Senior Manager will own executive communications, organizational announcements, and a global, scalable associate experience

Qualifications

• Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.
• Experience leading internal communications, associate engagement, and change management.
• Ability to advise senior executives and translate complex information into concise messages.

Responsibilities

• Lead executive and organizational communications across MSSPR.
• Own the strategy, planning, and execution of associate engagement initiatives.
• Design and lead an ongoing associate listening strategy and feedback channels.
• Map the associate journey and drive measurable improvements.

Skills

Executive communications

Editorial judgment

Strategic thinking

Leadership

Education

Bachelor’s degree in Business Administration, Engineering, Operations, or related field

Job description

Walmart Inc. in Bentonville, AR, is seeking a Senior Manager of Operations – Associate Experience. This leadership role shapes executive communications, engagement programs, and listening strategies across Marketplace Seller Support and Risk Operations.

You will craft messages, drive engagement initiatives, and establish continuous feedback to inform improvements. The Senior Manager will own executive communications, organizational announcements, and a global, scalable associate experience