Senior Manager, Apparel Integrity & Issue Resolution

FashionUnited; Beaverton (OR); On-site; USD 140,000 - 200,000; Full time

Job summary

Nike seeks a Senior Manager, Product Integrity Issue Management to lead a team of engineers focused on Apparel and Accessories. You will drive end‑to‑end issue resolution, guide root‑cause investigations, and coordinate across Product Creation, Manufacturing Engineering, Materials, and Supply Chain to prevent recurrence and strengthen consumer trust.

The role requires deep apparel manufacturing knowledge, strategic thinking, and strong leadership to coach teams, set priorities, and communicate

Qualifications

• Bachelor’s degree in Engineering, Manufacturing, Supply Chain, Textile Sciences, Business, or related field.
• 8+ years of experience in Apparel Manufacturing, Product Integrity, Quality, Manufacturing Engineering, Supply Chain, or related field.
• Deep knowledge of apparel manufacturing processes, garment construction, production quality systems, and factory operations.
• Experience leading, developing, and coaching high-performing technical teams.
• Demonstrated success managing complex product issues and driving cross‑functional resolution.
• Strong analytical, communication, storytelling, and influencing skills with the ability to translate technical complexity into clear actions and business decisions.

Responsibilities

• Lead and develop a team of Product Integrity Engineers, building a capability and a culture rooted in accountability, collaboration, technical excellence, and continuous improvement.
• Own end‑to‑end issue resolution across Apparel and Accessories, including intake, prioritization, investigation, escalation, corrective action, and closure.
• Apply apparel manufacturing expertise to guide complex investigations, identify root causes, assess risk, and drive sustainable corrective actions.
• Partner across Product Creation, Manufacturing Engineering, Materials, Supplier Management, Supply Chain, Marketplace Operations, GEO teams, and manufacturing partners to align ownership and resolution plans.
• Translate issue data, trends, KPIs, and investigation findings into actionable insights, clear recommendations, and leadership‑ready communications.
• Navigate high‑stakes investigations with incomplete information, balancing urgency, sound judgment, and consumer impact.
• Provide visibility to leaders on significant issues, issue patterns, risks, and resolution progress to enable informed decisions.

Skills

People leadership

Stakeholder management

Root cause analysis

Communication

Storytelling

Cross-functional collaboration

Education

Bachelor’s degree in Engineering or related field

Tools

Quality systems

ERP systems

KPI dashboards

Job description

Nike seeks a Senior Manager, Product Integrity Issue Management to lead a team of engineers focused on Apparel and Accessories. You will drive end‑to‑end issue resolution, guide root‑cause investigations, and coordinate across Product Creation, Manufacturing Engineering, Materials, and Supply Chain to prevent recurrence and strengthen consumer trust.

The role requires deep apparel manufacturing knowledge, strategic thinking, and strong leadership to coach teams, set priorities, and communicate