Senior Manager Analytics & Strategy

Alliant Credit Union; Chicago (IL); Hybrid; USD 134,000 - 229,000; Full time

Benefits offered by this job

Annual performance bonus

Work from home up to 3 days a week

Employee discount programs

Paid time off including personal & sck

11 paid holidays

Job summary

Alliant Credit Union is seeking a Senior Analytics Lead at the Chicago Headquarters in a hybrid role. You will drive analytics for credit card, HELOC, and Auto/RV lending, translating complex questions into actionable insights that improve member value and financial performance.

You will partner with finance, risk, marketing, and operations to align pricing, targeting, and portfolio management, building scalable analyses and forecasting models for strategic decisions.

Qualifications

• Minimum a 4-year bachelor's degree in business, finance, economics, marketing, statistics, data analytics, information systems, or related.
• Graduate degree in the same fields preferred.
• Minimum 7 years in consumer lending analytics, credit analytics, portfolio management, financial or marketing analytics, or related.
• Minimum 4 years of people management.
• In lieu of education: 9 years of relevant analytics experience including people management.

Responsibilities

• Lead analytics across credit card, HELOC, and Auto/RV lending to evaluate performance, trends, and opportunities.
• Develop frameworks and recommendations for strategy, pricing, targeting, acquisition, retention, and portfolio management.
• Analyze KPIs such as application volume, approvals, loans, balances, risk, profitability, and engagement.
• Collaborate with leaders to align priorities and optimize returns and customer value.
• Support forecasting, scenario analysis, and financial planning with historical and market data.
• Partner with data governance and IT to improve data accessibility and analytics infrastructure.

Skills

Credit analytics

Portfolio analytics

Marketing analytics

Pricing analytics

Risk analytics

People management

Education

Bachelor's degree in Business/Finance/Economics/Marketing/Statistics/Data Analytics/Information Systems

Graduate degree preferred

Tools

SQL

Job description

In this hybrid role based at our Chicago Headquarters, you will lead analytics and strategy for products such as credit card, HELOC, and Auto/RV lending by delivering rigorous analysis of market dynamics, business performance, member behavior, portfolio economics, growth opportunities, risk and return tradeoffs, and competitive positioning. Translate complex business questions into actionable insights, targeting strategies, and recommendations that improve member value, strengthen product competitiveness, and support financial performance. Partner with business leaders such as finance, credit risk, marketing and operations to align customer targeting, approve or decline pricing, and portfolio management policies across products.

• Lead analytics across credit card, HELOC, and Auto/RV lending to evaluate business performance, market trends, portfolio dynamics, member behavior, growth opportunities, and performance gaps.
• Develop analytical frameworks and recommendations for strategy, pricing, targeting, acquisition, retention, portfolio management, and business planning decisions while partnering with credit risk and other strategy stakeholders.
• Analyze key performance indicators such as application volume, approval rates, booked loans, balances, utilization, activation, spend, attrition, credit quality, delinquencies, losses, margin, fee income, rewards cost, profitability, and member engagement.
• Partner with leaders and functional partners to understand strategic priorities, frame high-value analytical questions, and identify opportunities to improve member value, product competitiveness, risk-adjusted returns, and overall business results.
• Support business partners in developing targeting criteria, offer strategies, and segmentation approaches that deliver member value through competitive rates and offers while managing credit risk, profitability, capital, and return targets.
• Use SQL and analytical coding tools to extract, transform, integrate, and analyze large datasets from internal and external sources, ensuring analyses are reproducible, well-controlled, and grounded in sound methodology.
• Prepare analyses, business cases, strategic recommendations, and performance narratives for leadership meetings, business reviews, investment decisions, and planning discussions.
• Support forecasting, scenario analysis, target setting, and financial planning by assessing historical results, current trends, market conditions, portfolio behavior, and key business drivers.
• Participate in data infrastructure initiatives in partnership with data governance, data services, technology, information security, and business teams to improve accessibility, quality, usability, documentation, and ease of analytics for lending data.
• Collaborate with cross-functional partners to assess member journeys, application and funding processes, credit strategies, pricing constructs, and operational friction points that influence conversion, experience, risk outcomes, and financial performance.
• Maintain documentation for analytical logic, assumptions, data sources, metric definitions, code, model outputs, data limitations, and recurring analytical processes.
• Plan, oversee and lead the work of the team to meet functional and individual operational objectives and goals. Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. Responsible for hire, fire, performance, discipline and problem-resolution decisions.

Education &Years of Experience

• Minimum - 4 Year Bachelors Degree inBusiness, Finance, Economics, Marketing, Statistics, Data Analytics, Information Systems, or related
• Preferred - Graduate Degree inBusiness, Finance, Economics, Marketing, Statistics, Data Analytics, Information Systems, or related
• Minimum - 7 Years ofConsumer lending analytics, credit analytics, portfolio management, financial analysis, marketing analytics, product strategy, pricing analytics, or related
• Minimum - 4 Years of People management

In Lieu of Education

• 9 Years ofConsumer lending analytics, credit card analytics, portfolio analytics, financial analysis, marketing analytics, risk analytics, product strategy, pricing analytics, data analysis, or related analytical experience, including people management

Typical hiring range: $133,700.00 to $229,200.00 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.

Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:

• Annual performance bonus
• Work from home up to 3 days a week
• Paid parental leave
• Employee discount programs
• Time off including paid personal and sick days
• 11 paid holidays

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.