Senior Manager – Analytics, Data Science

Jobtailor; Phoenix (AZ); On-site; USD 150,000 - 190,000; Full time

Job summary

Jobtailor seeks a Senior Manager to lead the Analytics & Data Science department in Arizona. You will guide the team, transform data into actionable insights for customer segments, and support healthcare programs and partnerships.

Responsibilities include directing analytics initiatives, building dashboards, coordinating with internal departments, and presenting findings to executives. A strong background in data science, leadership, and HR compliance is required.

Qualifications

• Senior Manager level with 10+ years in data science, analytics or scientific analysis.
• 7+ years in a management role.
• Bachelor's degree in business, mathematics, statistics, healthcare administration, or related field.
• Advanced knowledge of HRIS systems, employment law, and HR regulations.

Responsibilities

• Manage day-to-day activities and operations of the Analytics & Data Science department.
• Serve as the primary contact and resource for staff.
• Provide oversight, direction, development, problem resolution, and leadership for the Analytics & Data Science team.
• Transform data into meaningful and actionable information for customer segments.
• Perform strategic data analysis supporting medical management programs, quality and value-based partnerships, and provider reimbursement strategy.

Skills

Staff management

Analytical skills

Leadership

Strategic data analysis

Project management

Education

Bachelor's degree in business/math/stats/healthcare

Tools

Business intelligence software

HRIS systems

Database querying

Job description

• Manage day-to-day activities and operations of the Analytics & Data Science department
• Serve as the primary contact and resource for staff
• Provide oversight, direction, development, problem resolution, and leadership for the Analytics & Data Science team
• Transform data into meaningful and actionable information for customer segments
• Perform strategic data analysis supporting medical management programs, quality and value-based partnerships, and provider reimbursement strategy
• Establish measurement standards and identify relationships within data to analyze trends and healthcare issues
• Administer and maintain knowledge of BCBSAZ systems, procedures, forms, and manuals
• Maintain department documentation, computer files, policies, and procedures
• Keep staff informed of updated standards, systems, procedures, forms, and manuals
• Define and improve quality, quantity, and timeliness standards for department performance
• Provide guidance, motivation, and encouragement to staff
• Conduct performance evaluations, coordinate training needs, and make employment recommendations
• Consult and coordinate with internal departments, external Blue Plans, business partners, and government agencies
• Create technical solutions and analytical tools to address business issues
• Monitor economic and healthcare issues affecting trends and prepare presentations of results and conclusions
• Serve as an internal consultant, define analytical needs, and help end users interpret analytical results
• Explore data sources and determine producible metrics
• Analyze, interpret, and communicate information to facilitate decisions and actions
• Develop performance measurement tools and approaches
• Evaluate analytical findings and data-mining results for accuracy and meaning
• Research metric developments from CMS, NCQA, AHRQ, Leapfrog, and other governmental and national entities
• Present research findings and recommendations
• Lead analysis and mining of multiple data sources, statistical sampling, and statistical model development, testing, and implementation
• Summarize and present findings to executive leadership
• Design and monitor custom dashboards and identify improvement opportunities
• Research and define key metrics and data sources
• Perform other assigned duties

Requirements

• 10 years of experience in data science, data analytics and reporting, or scientific analysis (Senior Manager level)
• 7 years of experience in a management role (Senior Manager level)
• Bachelor's degree in business, mathematics, statistics, healthcare administration, or a related field of study
• Intermediate PC proficiency
• Intermediate skill using office equipment, including copiers, fax machines, scanners, and telephones
• Basic skill in word-processing and presentation software
• Intermediate proficiency in database, spreadsheet, statistical analysis, query and data-mining, and business intelligence software
• Advanced project management skills
• Advanced mathematics and statistics skills
• Working knowledge of classification tools, including ICDs, DRGs, ACGs, and ETGs
• Ability to maintain confidentiality and privacy
• Analytical skills in observing and documenting processes at a detailed level
• Proficiency in process improvement and business process design
• Ability to analyze and research data and propose solutions
• Ability to use classification tools and manipulate large quantities of data
• Ability to plan, organize, and manage assigned personnel
• Advanced knowledge of HRIS systems, employment law, and HR regulations
• Ability to optimize resources and plan staffing changes
• Ability to build effective teams
• Ability to implement new processes and procedures
• Must reside and perform work within the State of Arizona

Core Competencies

Demonstrates extensive experience in data science and analytics, with a strong focus on strategic data analysis and performance measurement in healthcare. Proven leadership skills in managing teams, optimizing processes, and implementing effective solutions.