Senior Manager- Ambulatory Services (Mental Health)

Medical University of South Carolina; Charleston (SC); On-site; USD 90,000 - 130,000; Full time

Job summary

The Medical University of South Carolina seeks a Senior Manager to lead outpatient psychiatry clinics, align operations with patient-centered service, and drive quality, safety, and efficiency across care pathways.

You will supervise staff, collaborate with clinical and non-clinical leaders, support budget development, and implement process improvements within 40 hours per week in Charleston.

Qualifications

• Minimum 3+ years of healthcare leadership experience required.
• Master’s degree may be required depending upon magnet requirements.

Responsibilities

• Oversee department operations and improve processes for efficiency.
• Supervise two or more staff including subordinate supervisors and manage performance.
• Collaborate with clinical and administrative leaders to support budget and strategic goals.
• Enhance quality outcomes and patient safety across ambulatory care settings.

Skills

Healthcare leadership

Education

Bachelor's degree in Business Management or related field

Master’s degree may be required depending upon position/magnet requirements

Job description

Job Description Summary

The Senior Manager is responsible for participating in long-range strategic planning and short range implementation to ensure the outpatient psychiatry care clinics are managed in a consistent manner that embraces patient-centered service, service excellence standards and utilized efficient operational processes. In addition to providing operational oversight, this role is a key collaborator with the relevant departments and a thought leader in ambulatory quality and safety, coordination of care across the continuum, use of technological tools and solutions, metrics reporting, customer service, and process improvement.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC000661 CHS - Revisions (IOP)

Pay Rate Type

Salary

Pay Grade

Health-34

Scheduled Weekly Hours

40

Work Shift

Job Description

Manages one or more functional areas of a department. Manages two or more professional and support staff including subordinate supervisors. Typically has hire, fire, or promotion authority. Evaluates and makes improvements to department processes while ensuring compliance with organizational policies and applicable laws and regulations. More discretion and greater financial authority than other lower management levels. Manages initiatives, strategic priorities and programs which have an impact on the organization. Works independently and in collaboration with leadership to support the budget process and meeting key operational goals. Plans, organizes, facilitates, monitors, and evaluates activities and functions of the department/functional business area based employee/organizational goals. Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings.

Preference

Prior Mental Health experience strongly encouraged and preferred.

Additional Job Description

• Education: Bachelor’s degree in Business Management or related field required. Master’s degree may be required dependant upon position/magnet requirements
• Experience: Minimum 3+ years of prior healthcare leadership experience required

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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